Developer

Fusion
United States
3 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
10 years minimum
Working hours
Regular working hours
Job source

Tech stack

Artificial Intelligence Python (Programming Language) Lex (Software) Amazon Connect Large Language Models Functional Programming Natural Language Understanding

Job description

  • Design, build, and support Contact Center solutions, with a strong focus on cloud-based customer experience platforms.
  • Develop and customize Amazon Connect integrations, call flows, reporting, and omnichannel capabilities.
  • Collaborate with cross functional teams to deliver scalable, secure, and high performing contact center solutions.
  • Amazon Connect, Python, Lambda, LLM Assisted NLU

The top 3 responsibilities:

  • Develop and customize Amazon Connect integrations, call flows, reporting, and omnichannel capabilities

Requirements

  • We need a Senior Developer hands-on who can build Connect AI agents for existing Amazon Connect /Lex implementation.
  • Minimum years of experience: 10+ years
  • Education: Bachelor’s or Master of Engineering, * We need a Senior Developer, hands-on who can build Connect AI agents for existing Amazon Connect /Lex implementation.
  • Minimum experience of building AI agents (within Amazon Connect) - 2 years.
  • Minimum experience with Amazon Connect/ Lex - 5 years

Must have skills:

  • Amazone connect
  • LLM
  • Python, Lambda

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Good distractions

Talks and stories from around this role — technically off-topic, practically not.

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Establishing shared vocabulary with Green Software Foundation principles

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Understanding the evolution and nature of large language models

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