Epic Application Analyst

CTG is seeking an experienced Epic Application Analyst with strong hands-on experience supporting third-party applications integrated with Epic. This role is responsible for managing the technical components, integrations, certificates, and vendor coordination required to ensure smooth operation and connectivity between Epic and external systems Key Responsibilities Serve as the primary owner for assigned third-party applications connected to Epic, ensuring stability, performance, and seamless interoperability. Upload, configure, and manage digital certificates required for secure communication between Epic and external systems. Oversee application upgrades, version patches, maintenance releases, and related regression testing. Manage and troubleshoot API connections, vendor web services, and integration endpoints. Identify, analyze, and resolve interface issues, including HL7, FHIR, and API-based connections. Coordinate with external vendors to resolve technical issues, manage scheduled maintenance, and respond to outages or downtime events. Work with internal interface teams to ensure accurate routing, message flow, and system connectivity. Execute testing cycles (unit, integrated, and UAT) for changes impacting third-party applications. Maintain detailed documentation covering configuration, certificates, integrations, workflows, and troubleshooting guides. Provide on-call or after-hours support as required for outages, upgrades, or urgent vendor changes. Required Qualifications 3+ years of experience supporting Epic applications or integrated healthcare IT systems. Strong technical background supporting third-party vendor applications, preferably within a healthcare environment. Hands-on experience with: Certificate management (SSL/TLS certificate uploads & renewals) API configurations and vendor integrations Application upgrades, patches, and versioning Troubleshooting interface issues (HL7, FHIR, APIs) Ability to analyze complex system problems and, provide

efficient, well-documented solutions, Excellent communication skills, with the ability to collaborate directly with vendors and internal teams. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you! The expected base salary for this position ranges from $110,000 to $120,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered. About CTG CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital, Acceptance Testing, Analysis Skills, Application Integration, Application Programming Interface (API), Business Solutions, Communication Skills, Compensation and Benefits, Digital Certificates, English Language, Epic Systems, Federal Laws and Regulations, HL7 (Health Level 7), Health Informatics, Health Information Technology, Healthcare, Information Technology & Information Systems, Interoperability, Legal, Presentation/Verbal Skills, Problem Solving Skills, Regression Testing, SSL-TLS (Secure Socket Layer - Transport Layer Security), Schedule Development, Software Administration, Software Patches, Software Upgrades, State Laws and Regulations, Systems Analysis, Team Player, Technical Leadership, Technical Support, Testing, Unit Test, Web Services, Writing Skills

agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today’s highest-growth industries. Together, we shape what’s next-working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It’s a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes., CTG (NASDAQ: CTG) provides industry-specific IT services and solutions that address the business needs and challenges of clients in high-growth industries in North America and Western Europe. CTG also provides strategic staffing services for major technology companies and large corporations. Backed by more than 50 years of experience and proprietary methodologies, CTG has a proven track record of reliably delivering high-value, industry-specific staffing services and solutions to its clients. CTG has operations in North America, Western Europe, and India.

CTG’s greatest asset is its people, and as such, we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work in Healthcare company by Modern Healthcare (2013-2016) in North America, and a Best Workplace in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Company Size: 2,500 to 4,999 employees