Google IT Support

Microsoft Outlook Business Valuation Merchandise Returns Full Stack Development Artificial Intelligence Business Transformation Verbal Communication Skills, The Customer Care Representative is a key player in delivering exceptional service across multiple channels. This role requires empathy, problem-solving skills, and the ability to communicate clearly and professionally. Ideal candidates are proactive, tech-savvy, and thrive in a fast-paced remote environment., * Actively listen to customer concerns with empathy and patience

• Provide accurate and timely solutions using available tools
• Build trust through kind, responsive, and helpful interactions
• Support customers via phone, chat, email, and social media
• Assist with package tracking, returns, refunds, product info, and warranties
• Guide customers through website navigation and product selection, Finance Auditing Operations Leadership Collections Property Tax Communication Inbound Calls Outbound Calls Problem Solving Customer Service Technical Acumen Critical Thinking Business Valuation, Memos Marketing Templates Communication Presentations Client Services Ad Hoc Reporting Proposal Writing External Marketing Travel Arrangements Marketing Materials Administrative Support +0 Customer Support Specialist TEKsystems

Farmers Branch, TX*On-Site

Operations Collections Communication Customer Service Solution-Oriented Business Valuation Financial Services Full Stack Development Artificial Intelligence Business Transformation +0

Leadership Communication Inbound Calls Food Services Web Navigation Issuing Refunds Problem Solving Customer Service Technical Acumen, * Previous customer service experience

• Strong written and verbal communication skills
• Comfortable using Microsoft Office (Outlook, Word)
• High School Diploma or equivalent, * Hospitality, Retail, Food Service, or Call Center
• Customer Care and Inbound Call Handling
• Service-oriented mindset, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

• Standard Hours: Mon-Sat, 9:00 AM - 6:00 PM CST
• Peak Season (Nov-Jan): Mon-Sun, 8:00 AM - 7:00 PM CST
• Shift Bids: Assigned post-training based on availability and business needs

Training Requirements:

• Day 1 (Friday): Paid orientation (2 hours)
• Weeks 1-3: Full-time training, Mon-Fri, 9:00 AM - 6:00 PM CST

Attendance is mandatory for all training sessions.

Remote Work Requirements:

• Quiet, distraction-free workspace
• Internet: Minimum 50 Mbps download / 10 Mbps upload (no wireless providers)
• Equipment Provided: Laptop, mouse, headset
• Casual dress code

Perks:

• Quarterly discount codes for premium lifestyle products
• Opportunity for overtime during peak season

Job Type & Location

This is a Contract position based out of Dallas, TX. Pay and Benefits

The pay range for this position is $16.50 - $16.50/hr.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.