Full Stack Development

We are seeking motivated and customer-focused Bilingual French Customer Service Representatives to join a growing team supporting customers with insurance-related inquiries associated with auto loans and leases. This is a fully remote opportunity offering paid training, career growth, and the potential for permanent employment.

This is not a sales or collections role. Representatives provide information, assist with problem resolution, and help customers meet insurance requirements.

Responsibilities

• Handle a high volume of inbound and outbound customer calls.
• Assist customers with insurance-related questions and documentation requirements.
• Contact insurance providers to verify information and resolve discrepancies.
• Document customer interactions and update information in internal systems.
• Follow approved scripts and communication guidelines.
• Leave professional voicemail messages when necessary.
• Maintain productivity and quality standards while delivering excellent customer service., Food Services Multilingualism Customer Service Computer Literacy Business Valuation Full Stack Development Call Center Experience Artificial Intelligence Business Transformation Bilingual (Spanish/English) Healthcare Industry Knowledge Benefits Enrollment Processes Troubleshooting (Problem Solving) +0

Google IT Support Call Center Representative TEKsystems

Euless, TX*On-Site

Operations Collections Communication Inbound Calls Customer Service Business Valuation Automotive Finance Willingness To Learn Full Stack Development Call Center Experience Artificial Intelligence Business Transformation +0 HR Contact Center Representative Aston Carter

Dallas, TX*Remote

Empathy Finance Research Accounting Procurement Supply Chain Communication Prioritization Follow Through Detail Oriented Time Management Case Management Problem Solving Decision Making Multilingualism Customer Service Microsoft Office Spanish Language Customer Support Technical Acumen Critical Thinking Artificial Intelligence Standard Operating Procedure Customer Relationship Building +0

• Bilingual in French and English.
• High School Diploma or equivalent.
• At least 1 year of customer service experience, including:
• Call center
• Retail
• Hospitality/restaurant
• Office support
• Administrative or data entry environments
• Ability to type at least 30 WPM.
• Strong communication and problem-solving skills.
• Comfortable working on the phone throughout the day.
• Positive attitude and ability to meet performance expectations.

Preferred:

• Previous call center experience.
• Experience working with Microsoft Office applications.
• Customer support or service-related background., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Paid training is provided during the first three weeks and includes:

• Classroom instruction
• Job shadowing
• Guided call handling

Training Schedule: Monday through Friday, 8:30 AM to 5:00 PM CST

Candidates must successfully complete a performance assessment at the conclusion of training.

What We Offer

• Fully remote work environment
• Contract-to-hire opportunity with long-term career potential
• Comprehensive training program
• Medical, dental, and vision benefits eligibility
• 401(k) program
• Life insurance options
• Employee assistance resources
• Paid time off and leave benefits where applicable
• Overtime opportunities available

If you’re looking for a remote customer service opportunity where you can use your bilingual Spanish skills to make a positive impact, we’d love to hear from you. Apply today!

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.