Operations Manager - 3rd Shift - Cedar Rapids Fulfillment Center

The Cedar Rapids Fulfillment Center supports a high-volume, fast-moving supply chain operation with fluctuating seasonal demand, multiple product categories, and tight service-level expectations. The Operations Manager owns results for a shift of about 20 hourly employees and is accountable for the full operating picture for their department - safety, quality, productivity, and cost - not just day-to-day supervision. This is a leadership role for someone ready to own outcomes, not just oversee a shift.

A day in the life

• Lead, coach, and develop a team of about 20 warehouse associates, driving performance through clear expectations and consistent feedback
• Own shift-level financial results - monitor budget, track variances, and take corrective action when metrics slip
• Drive continuous improvement through problem-solving, process ownership, and cross-shift coordination
• Recruit, onboard, and train new team members to keep the team staffed and ready
• Partner across shifts and departments to keep the building running as one operation

• 5+ years of warehouse experience in a managerial role
• Proven capability in identifying and implementing CI actions that deliver measurable improvements to cost, service and quality
• Demonstrated capabilities in developing others and growing leadership competencies in their direct reports
• Strong knowledge of warehousing Key Performance Indicators (KPIs)
• Hands-on experience with warehouse management software and databases
• Ability to analyze data and determine actions based on improvement opportunities
• Excellent verbal and written communication skills

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $59,000.00 - $98,000.00 Annual

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_15_Full_Time_ES-US.pdf