Solution Architect
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Role details
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Job description
We are seeking a highly skilled and business-focused Salesforce Solution Architect specializing in Sales Cloud, Service Cloud, and Agentforce. This role is ideal for a functional leader who can bridge business strategy and Salesforce capabilities, driving end-to-end solution design that enables revenue growth, service excellence, and AI-powered workforce productivity. Responsibilities
- Lead client engagements for Sales Cloud, Service Cloud, and Agentforce, defining scalable solution architectures aligned to business goals.
- Define and own the end-to-end solution design, including business processes, automation strategy, AI use cases, and cross-system integrations.
- Translate sales and service operational requirements into optimized Salesforce solutions, including pipeline management, case lifecycle management, Omnichannel routing, and AI-driven agent workflows.
- Drive solution governance, ensuring alignment with best practices, data strategy, user adoption goals, and measurable business outcomes.
- Facilitate discovery workshops, architecture vision sessions, and executive presentations, clearly articulating functional design decisions.
- Provide functional leadership and mentorship to consultants and delivery teams, ensuring cohesive execution across onsite and offshore resources.
- Promote continuous innovation by leveraging Salesforce platform capabilities, including Flow, analytics, automation, and Agentforce AI features to improve productivity and customer experience., In-Office or Remote 57K-70K Annually Mid level 57K-70K Annually Mid level Fintech Manages assigned healthcare client accounts, serving as the primary contact for questions, concerns, renewals, and retention. Builds client relationships, resolves issues, coordinates installations, monitors product performance and key metrics, identifies plan efficiencies, and develops service solutions. Collaborates with internal teams, consultants, brokers, and account members to improve customer satisfaction and achieve revenue, membership, and earnings objectives. Requires 10-15% travel. Top Skills: ExcelMicrosoft OutlookMicrosoft WordSalesforce CRM ServiceNow
Implementation Manager
14 Minutes Ago Remote or Hybrid 116K-192K Annually Mid level 116K-192K Annually Mid level Artificial Intelligence * Cloud * HR Tech * Information Technology * Productivity * Software * Automation Oversee enterprise Moveworks implementations from planning through launch, ensuring on-time, on-budget delivery. Manage governance, scope, timelines, budgets, risks, resources, reporting, and change management. Lead customers, partners, and cross-functional teams in designing and deploying agentic workflows, resolving complex issues, and driving adoption. Serve as the primary customer contact, mentor team members, communicate insights to Product, and coordinate transition to Customer Success. Top Skills: Artificial IntelligenceLarge Language Models (Llms)MoveworksSaaSServicenow Striveworks, Artificial Intelligence * Big Data * Computer Vision * Information Technology * Machine Learning * Analytics * Defense Own and maintain product marketing collateral for an AIOps platform, agentic AI orchestrator, and vertical solutions. Translate technical input from product and data science teams into polished presentations, graphics, diagrams, and decision-ready materials. Align messaging with Communications, support government and industry conference operations, develop technical content, and track customer feedback, market trends, competitors, and emerging technologies. The role requires credible communication with technical evaluators and senior government decision-makers. Top Skills: Adobe Creative SuiteAgentic AiAi OrchestrationAiopsArtificial IntelligenceFigmaMachine Learning
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
Requirements
- 10-12 years of Salesforce experience with 5-7 years in Solution Architect or senior functional leadership roles leading enterprise Sales and Service transformations.
- Proven expertise in Sales Cloud, Service Cloud, and Agentforce, including sales lifecycle management, forecasting, service operations, knowledge management, and AI-driven automation.
- Strong understanding of Salesforce platform capabilities, data models, security concepts, and governance frameworks from a functional architecture perspective.
- Experience designing scalable integration approaches and collaborating with technical architects on APIs, middleware, and enterprise system connectivity.
- Solid knowledge of release strategy, environment planning, change management, and user adoption best practices.
- Salesforce Platform Developer I or relevant Consultant certifications required; Sales Cloud, Service Cloud, or Architect certifications preferred.
- Bachelor’s degree in Computer Science, Information Technology, Business, or a related field with strong stakeholder management and problem-solving skills.
Benefits & conditions
Remote Hiring Remotely in United States 150K-180K Annually Expert/Leader Remote Hiring Remotely in United States 150K-180K Annually Expert/Leader Lead client engagements to design end-to-end Salesforce Sales Cloud, Service Cloud, and Agentforce solutions. Define business processes, automation, AI use cases, integrations, and governance. Facilitate workshops, drive solution adoption, mentor delivery teams, and ensure measurable business outcomes and platform scalability., We are a rapidly growing team of diverse individuals passionate about performance, technology, and customer satisfaction. We are a work-from-anywhere company wherein most of our staff globally work remotely! What matters to us is not “where” you work, but “what” you deliver! OSF Digital places a key emphasis on work-life balance, employee satisfaction, and we strive to create a company culture that is innovative and open while empowering individuals to contribute in ways that positively impact us all. OSF Digital is proud to be an equal opportunity employer, where you can bring your whole self to work. Join an inclusive and passionate community of professionals who help bring about digital transformation for businesses around the world. At OSF Digital, we welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, color, religion, national origin, age, marital status, or any other protected category in any of the jurisdictions in which we conduct business. The company will provide accommodations to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws. We will consider qualified applicants with arrest and conviction records as part of a fair and individualized assessment in accordance with the Los Angeles County Fair Chance Ordinance. This ensures transparency in the hiring process and compliance with the ordinance, which promotes fair chances for applicants regardless of criminal history. This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to OSF Digital. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role. In California, Colorado, Hawaii, New York, Washington, Connecticut, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, Nevada, Rhode Island, and Vermont, the standard base pay range for this role is $150,000-180,000 Annually. This base pay range is specific to California, Colorado, Hawaii, New York, Washington, Connecticut, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, Nevada, Rhode Island, and Vermont and may not be applicable to other locations. In addition to a competitive base salary this position is also eligible for competitive benefits, individual and team performance awards, others. Actual amounts will vary depending on overall profile, experience, and location. Benefits may include:
- Flexible PTO
- Sick Time
- Health Insurance
- Dental Insurance
- Vision Insurance
- Pet Insurance
- Life Insurance
- FSA
- HSA
- STD/LTD
- EAP
- 401k
- Paid Holidays
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