Solutions Engineer
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Role details
Tech stack
Job description
- Guide our customers throughout the evaluation process of our products and ensure that our solution meets business objectives and technical requirements.
- Conduct product demonstrations, technical presentations, and workshops to showcase the value of our product and service offerings.
- Drive the discovery process, helping to uncover our customer’s current pains and align to their business or mission objectives.
- Prepare and deliver high-impact presentations and demonstrations that tell TeamWorx Security’s differentiated story.
- Partner with customers to design solutions that drive value and significant business or mission impact.
- Manage and analyze business process engineering techniques by reviewing user requirements, procedures and processes.
- Effectively communicate with a team consisting of Cyber and Intel Experts, Engineers, and Business Development managers.
- Gather requirements and functional specifications, assessing current solutions in place to identify areas of improvement.
- Serve as the primary technical resource for clients during the sales process, addressing questions and concerns about our team’s solutions.
Requirements
Are you a self-starter that enjoys multi-tasking and thrives in a customer-focused role? Do you like to work in a fast-paced, team-oriented environment? If so, then we encourage you to apply! TeamWorx Security is seeking a Solutions Engineer with an expertise in the Cyber industry to join our growing team! As the Solutions Engineer, you will play a crucial role in bridging the gap between our technical capabilities and our clients’ needs.
The Solutions Engineer will have the ability to convey complex information clearly and demonstrate their technical proficiency when presenting to both technical and business leaders. You will collaborate with clients to understand their needs and deliver tailored technical solutions, leveraging strong interpersonal skills and a fast-paced approach to ensure successful implementation and support throughout the project lifecycle.
Our Ideal Candidate:
- Extremely effective at building rapport over the phone and in-person with a range of technical customers and senior decision-makers
- Highly organized and excellent attention to detail
- Thrives on taking initiative and adept at finding creative solutions to challenges
- Passionate about customer service
- Ability to work independently and collaboratively in a dynamic environment
- Committed to following through on tasks and delivering quality work
- Great attitude!, Bachelor’s degree in Engineering, Cybersecurity, Computer Science, Information Technology or related field. * 3+ years of experience as a Solutions Engineer, Pre-Sales Engineer, Cyber Subject Matter Expert, or similar role. * Experience working in government contracting preferred * Strong technical aptitude, understanding of cybersecurity tools and concepts, cloud technology concepts, and the US Government’s cyber missions.
Benefits & conditions
No more bullet points for starters. We pay higher than industry standards! Also, these awesome perks: Comprehensive Health, Dental, & Vision Insurance, Short-Term Disability & Life Insurance, Matching 401(k) Contributions, Paid Time Off including 11 Holidays and your Birthday, Parental Leave, Professional Development, Fitness Membership, and Home Office allocations, Performance Bonuses & Profit Sharing, & Employee Referral Bonuses. But wait, there’s more: TeamWorx Security is committed to our teammates and their professional goals. Being a small but growing company affords us the opportunity to work WITH YOU to reach your full potential.
About the company
We love to be inspired. We started TeamWorx Security to build, create, and dream about what inspires us, and because of this, our Maryland startup is quickly growing. We are a team of data scientists, software engineers, researchers, product developers, and operation-minded folks who specialize in developing applications and products that our customers love. Our mission is to reinvent the way technical and non-technical people work with technology. We believe in creating harmonious, automated solutions designed to improve our customers’ daily workflow, allowing them to act quickly and decisively about what matters most. We are looking for critical thinkers who excel at solving problems and have a passion for what they do to help us move our mission forward. This is our story; come tell us yours.
At TeamWorx Security, Inc., we hold our values as guiding principles in all that we do and encourage our community to embrace and embody them. Our core values are putting our people first, being curious, being authentic, being scrappy, and honoring those who serve. These values drive our company culture, decision-making, and operations.
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Prepare application
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