Senior IT Analyst - O&M, Web/UX & Release Management

Objective Area Solutions, LLC
Washington, DC, United States
1 day ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Compensation
$105,000.0 - $133,000.0
Working hours
Regular working hours

Tech stack

Adobe Analytics Application Programming Interfaces (APIs) Business Systems Configuration Management Information Systems Databases Data Validation Data Governance Design of User Interfaces HP Systems Insight Manager Scrum Methodology Release Management
+14 more
Responsive Web Design Software Deployment Software Engineering Systems Integration User-Centered Design Web Applications Web Services Delivery Pipeline Information Technology Deployment Automation Performance Monitor Data Management Front End Software Development Software Version Control

Job description

At OAS, we deliver innovative solutions that advance mission success for federal agencies. Our team combines deep technical expertise with a commitment to collaboration, integrity, and excellence. We offer competitive compensation, comprehensive benefits, professional development opportunities, and the ability to contribute to critical aviation modernization efforts that impact the National Airspace System.Join Objective Area SolutionsOAS is seeking an experienced Senior IT Analyst to support the Federal Aviation Administration (FAA) Database Program. This position provides operations and maintenance (O&M), web application sustainment, user experience (UX) design, release management, and end-user enablement support for a federal airport data management system and related web applications.The selected candidate will play a key role in maintaining a highly reliable operational environment while enhancing user experiences, supporting accessibility compliance requirements, coordinating software releases, and developing training resources for FAA stakeholders. This role requires a blend of technical operations expertise, customer-focused design capabilities, and software release management experience.Key ResponsibilitiesOperations & Maintenance (O&M)Provide operational and maintenance support across development, testing, and production environments.Sustain applications, utility modules, web services, APIs, and system integrations that support airport data collection, management, and distribution.Monitor system performance, reliability, and operational efficiency.Administer user access controls, notification services, and integration services.Ensure data traceability, auditability, and change management processes are maintained.Support data governance activities by:Validating data integrityMonitoring data qualityMaintaining data collection workflowsGenerating system utilization metrics and operational reportsTroubleshoot operational issues and coordinate corrective actions to maintain system availability.Website Design & User Experience (UI/UX)Design, implement, and maintain responsive web experiences across desktop, tablet, and mobile platforms.Support a consistent visual design framework and user experience across the application portfolio.Develop intuitive user interfaces that optimize data accessibility and usability.Ensure compliance with:Section 508 Accessibility RequirementsWCAG 2.1 Level AA StandardsFederal accessibility and usability guidelinesSupport compatibility with assistive technologies and accessibility testing efforts.Apply user-centered design principles, including:Persona-driven design approachesMobile-first development strategiesRole-based dashboards and workflowsUser feedback analysis and continuous improvement initiativesTraining & User EnablementDevelop and maintain end-user training materials, including:User guidesFrequently Asked Questions (FAQs)NewslettersQuick-reference materialsTraining videos and multimedia resourcesSupport development and delivery of user training sessions.Collect and analyze user feedback to improve application usability and adoption.Coordinate communication activities related to system enhancements and new feature releases.Release & Configuration ManagementSupport release management activities throughout the software lifecycle.Verify operational readiness, system performance, and compliance requirements prior to deployment.Maintain release schedules, deployment documentation, and software repositories.Identify, track, and mitigate release-related risks.Support deployment automation initiatives and release management tooling.Coordinate with government production support organizations and development teams to ensure successful deployments.Assist with configuration management activities and software version control processes.Required, QualificationsBachelor’s degree in Information Systems, Business Systems, Management Information Systems (MIS), Information Technology, IT

Requirements

Management, or another information technology-related discipline.Engineering, Mathematics, or Science degrees may be substituted.Eight (8) years of relevant professional experience, Demonstrated experience with:Operations and maintenance of enterprise web applicationsAPI management and systems integrationUser experience (UX) and responsive web designFront-end application delivery and usability improvementsSoftware release management and deployment activitiesEnd-user training and technical enablementStrong knowledge of:Section 508 accessibility requirementsWCAG 2.1 Level AA standardsData validation and data quality management practicesSystem performance monitoring and operational supportConfiguration management and software release processesFederal software development and deployment environmentsAbility to support a multi-application production environment with a high degree of reliability and data integrity.Ability to deliver intuitive, role-based user experiences across multiple devices and user communities.Ability to obtain and maintain a Public Trust clearance.Ability to obtain and maintain FAA Personal Identity Verification (PIV) credentials and access Sensitive Unclassified Information (SUI).Preferred QualificationsExperience supporting FAA programs or other federal aviation-related systems.Experience with modern front-end frameworks and enterprise design systems.Experience supporting:Application monitoring and telemetry platformsPerformance analytics and reporting toolsCI/CD pipelines and deployment automationFamiliarity with airport operations, aviation data management, or federal transportation systems.Relevant industry certifications, such as:ITIL FoundationCompTIA Security+Certified ScrumMaster (CSM)Other related technology or project management certificationsEducation & Experience EquivalenciesThe following substitutions may be applied:Master’s degree in a related discipline may substitute for two (2) years of required experience.Ph.D. in a related discipline may substitute for four (4) years of required experience.Six (6) years of additional relevant experience beyond the minimum requirement may substitute for a Bachelor’s degree.Location: Remote within the Washington, DC metro areaEmployment Type: Full-TimeSalary Range: $105,000 - $133,000 yearlyClearance Requirement: Ability to obtain and maintain a Public Trust clearance. FAA PIV card and access to Sensitive Unclassified Information (SUI) required. Objective Area Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by applicable law.

About the company

Constellation Energy

  • Laurel, MD
  • $128,700-143,000 per year Who We Are As the nation’s largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have be…

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