Pega Software Engineer - Intermediate level

As a dedicated Pega Software Engineer, you will work within defined guidelines and frameworks to support the Enterprise by developing, configuring, testing, and maintaining solutions for the Complaints Pega application. You will contribute throughout the software development lifecycle to deliver reliable technology solutions that support complaint processes across Bank, Life, Property and Casualty, and Member Relation, * Write code to deliver features, and improvements, on a regular basis, Investigates and resolve technical problems and production issues through troubleshooting techniques.

• Continually improves operations by conducting systems analysis and recommending changes in policies and procedures.
• Prepares and installs solutions by determining and designing system specifications, standards, and programming.
• Follows the software development lifecycle.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

• 2 years of software development experience specific to Pega Development.
• 1 year of experience delivering technology solutions in all phases of the software systems and application development lifecycle.
• CSA Certification
• Basic Understanding of one or more of the following: Java, Go, SQL, Pega.
• Knowledge and understanding of troubleshooting applications and systems within production issues.
• Ability to quickly understand applicable business acumen to provide appropriate Engineering solutions.
• Ability to effectively articulate technical challenges and solutions.
• Basic understanding of cloud technologies and tools.

What sets you apart:

• US military experience gained through military service or gained as a military spouse/domestic partner
• CSSA Certification
• Experience with REST integrations

Phoenix, AZ - $77,120 - $147,390 Full Time Posted by: USAA Posted: Friday, 4 September 2026

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs., Compensation range: The salary range for this position is: $77,120.00 - $147,390.00.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (ie, H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.