It Support Specialist

Operations, Management Automation Microsoft 365 Authentications Active Directory Technical Issues Operating Systems Business Valuation Service Management Workflow Management Process Improvement Endpoint Management Single Sign-On (SSO) Lifecycle Management System Implementation Optimization Software Full Stack Development Collaborative Software Artificial Intelligence Business Transformation End-User Training And Support Identity And Access Management Enterprise Application Software Troubleshooting (Problem Solving), Our client is seeking an IT Support Specialist to provide advanced technical support and troubleshooting for a variety of technologies and end users. This role will handle escalated issues, support enterprise systems, contribute to process improvements, and collaborate with internal teams to ensure reliable technology services., * Resolve escalated technical issues involving hardware, software, operating systems, and cloud-based technologies.

• Serve as a point of escalation for complex support requests and provide technical guidance when needed.
• Support Microsoft 365 applications and related user account administration activities.
• Assist with identity and access management processes, including account setup, permissions, authentication, and access-related troubleshooting.
• Support endpoint management activities, including deployment, configuration, maintenance, and compliance monitoring.
• Coordinate hardware and software deployments while ensuring adherence to established standards., Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs It Support Analyst TEKsystems

Alsip, IL*Hybrid

Operations Leadership ServiceNow Coordinating Virtual Teams Microsoft 365 Windows Phone Prioritization Customer Service Active Directory Asset Management Endpoint Devices Vendor Management Technical Support IT Infrastructure Business Valuation Service Management Business Operations IT Asset Management Software Deployment Lifecycle Management IT Service Management Full Stack Development Artificial Intelligence Business Transformation Mobile Device Management End-User Training And Support Executive Information Systems Troubleshooting (Problem Solving) Microsoft Intune (Mobile Device Management Software) +0 IT Support Administrator (Service Desk/Desktop Support) TEKsystems

Chicago, IL*Hybrid

Okta JIRA Jamf Mac OS Apple IOS Operations ServiceNow Communication Microsoft 365 Desktop Support Customer Service Asset Management Technical Acumen Technical Issues Operating Systems Help Desk Support User Provisioning Device Management Video Conferencing Business Valuation Endpoint Management Endpoint Engineering Information Technology Full Stack Development Collaborative Software Artificial Intelligence Technical Documentation Infrastructure Security Business Transformation Android (Operating System) Verbal Communication Skills Identity Management Systems Troubleshooting (Problem Solving) Information Technology Infrastructure Library Microsoft Intune (Mobile Device Management Software) +0

Google IT Support It Support Specialist TEKsystems

Chicago, IL*Remote

Scripting Operations Management Automation Microsoft 365 Authentications Active Directory Technical Issues Operating Systems Business Valuation Service Management Workflow Management Process Improvement Endpoint Management Single Sign-On (SSO) Lifecycle Management System Implementation Optimization Software Full Stack Development Collaborative Software Artificial Intelligence Business Transformation End-User Training And Support Identity And Access Management Enterprise Application Software Troubleshooting (Problem Solving) +0

• Endpoint Management: Device deployment, configuration, support, and compliance across enterprise environments.
• Identity & Access Management: User account administration, authentication support, access management, SSO, and MFA.
• Microsoft 365 Administration: End-user support, collaboration tools, licensing, and cloud-based productivity platforms., * Experience supporting Microsoft 365, Active Directory, endpoint management solutions, and identity management platforms.
• Strong understanding of enterprise technology support and end-user services.
• Experience working within a structured IT support or service management environment.
• Ability to independently troubleshoot and resolve technical issues.
• Experience supporting device lifecycle management and security-focused practices., * Experience contributing to projects, system implementations, or process improvements.
• Exposure to automation, scripting, or workflow optimization tools preferred., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.