IT MAINTENANCE LEAD

General Dynamics Information Technology
Washington, DC, United States
2 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
3 years minimum
Compensation
$107,744.0 - $120,750.0
Working hours
Regular working hours
Languages
English

Tech stack

Biometrics CompTIA Security+

Job description

Own your opportunity to serve as a critical component of our nation’s safety and security. Make an impact by using your expertise to protect our country from threats., GDIT has an amazing opportunity for an IT Maintenance Lead to provide world-class IT maintenance support to our prestigious clientele at the highest levels of the federal government in the heart of our nation’s capital. As an IT Maintenance Lead, you set the foundation of our overall approach to executive IT support. You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible. You bring professionalism and initiative to a fast-paced environment that offers extensive options for training, certification, and career advancement. When we succeed, you succeed and together our best becomes better.

Transform technology into opportunity as an IT Maintenance Lead with GDIT. A career in IT means connecting and enhancing the systems that matter most. In this role, you are the foundation of our overall approach to executive IT support. You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible.

At GDIT, people are our differentiator. As an IT Maintenance Lead, you will help ensure today is safe and tomorrow is smarter. Our work depends on an IT Maintenance Lead joining our team to bring professionalism and initiative to a fast-paced environment that offers extensive options for training, certification, and career advancement. When we succeed, you succeed and together our best becomes better.

HOW AN IT MAINTENANCE LEAD WILL MAKE AN IMPACT:

  • Oversee the repair, maintenance, and lifecycle management of IT assets, ensuring their secure and optimal performance.
  • Perform hands-on technical tasks such as computer reimaging, configuration, software/hardware updates, and proactive system maintenance to minimize downtime and address potential issues.
  • Manage the secure handling and processing of equipment, including preparing devices for required holds in compliance with federal regulations, and coordinating the destruction of non-functional or obsolete equipment.
  • Demonstrate attention to detail, problem solving, and desire to provide a great customer experience.

Requirements

  • Required Experience: Bachelors’ Degree in a related discipline and a minimum of 3 years of maintenance experience preferred.
  • Required Technical Skills: Technical support, networking, application support, problem solving.
  • Required Certifications: CompTIA Security+ required within 6 months of start date
  • Security Clearance Level: Active Top Secret with SCI Eligibility
  • Required Skills and Abilities: Excellent verbal and written communication, collaborative and adaptable. Must be able to pass a basic English Language assessment test.
  • Location: On Customer Site, Washington, District of Columbia, Years of Experience

3 + years of related experience

  • may vary based on technical training, certification(s), or degree Certification

Security + - CompTIA - CompTIA Travel Required

Less than 10% Citizenship

Benefits & conditions

  • Flexible work schedule
  • 401K with company match
  • Comprehensive health and wellness packages
  • Internal mobility team dedicated to helping you own your career
  • Professional growth opportunities including paid education and certifications
  • Cutting-edge technology you can learn from
  • Rest and recharge with paid vacation and holidays, The likely salary range for this position is $107,744 - $120,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

About the company

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

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