Principal Product Manager- GenAI Platform

Principal Product Manager - GenAI Platform

About the Platform

Walmart’s Enterprise GenAI Platform connects developers, associates, and customers to the right AI agent across any portal or application. It powers daily conversations for our 2.1 million associates and is the foundation for next-generation, associate-facing experiences. The platform provides secure model hosting, agent orchestration, personalization, observability, and a unified front-end that makes AI assistance available wherever work happens.

As a Principal Product Manager- GenAI Platform you will own the vision, strategy, and roadmap that enable Walmart’s AI agents to onboard, register, and safely deploy AI agents at global scale. This is a high-impact, high visibility individual-contributor role within the Global People organization., Developer & Agent Onboarding

• Self-service SDK/CLI, documentation, and console so new agents reach production in days, not weeks.

• Central agent registry with versioning, metadata, and automated policy checks.

• Launch-readiness reviews and guardrails for privacy, security, and brand compliance.

Core Platform Capabilities

• Personalization services (profile, context, embeddings) for associate-specific experiences.

• Security and privacy controls meeting international and emerging AI-regulation standards.

• Full-stack observability-prompt tracing, metrics, red-team tooling, and incident workflows.

• Shared “platform agents” reusable by any downstream agent.

Unified Front-End Experience

• AI UI components for web, mobile, and voice surfaces with consistent look-and-feel.

• Roadmap prioritization and stakeholdering across Walmart enterprise functions and segments.

• Quality control and testing frameworks for UX.

Product Strategy & Leadership

• Multi-year OKRs, funding plans, and executive communications.

• Tight collaboration with research to operationalize new LLM and agent breakthroughs.

• 10+ years product management (or equivalent) with 4+ years on platform-scale or developer-focused products.
• Proven track record delivering AI/ML platforms-model serving, orchestration frameworks, or agent tooling.
• Strong understanding of LLMs, RAG, embeddings, prompt engineering, evaluation pipelines, and safety techniques.
• Technical depth: able to discuss API design, data architecture, and cloud trade-offs (Azure, GCP, AWS).
• Data-driven mindset; comfortable querying logs, dashboards, or notebooks to define and track metrics.
• Exceptional written and verbal communication; experienced presenting to VP/C-suite audiences., * Experience launching developer ecosystems (SDKs, CLIs, portal marketplaces) or contributing to open-source AI tools.
• Familiarity with agent-orchestration stacks such as LangChain or Semantic Kernel.
• Background in HR/HCM or large-workforce enablement products.
• MBA or advanced technical degree (CS, Engineering, Data Science)., Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor’s degree in computer science, engineering, or related area and 9 years’ experience in product management. Option 2: 11 years’ experience in product management or related area.

Preferred Qualifications…

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in Computer Science, Engineering, Business Administration, or related area and 8 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, Supervisory experience, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Masters: Business Administration, Masters: Computer Engineering, Masters: Computer Science

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.