Site Reliability Engineer (SRE)

• Develop and maintain APIs, microservices, automation, and internal engineering tools.
• Contribute to architecture decisions, technical design reviews, code reviews, and engineering standards.
• Apply software engineering principles to infrastructure, automation, and reliability challenges.

Cloud & Platform Engineering

• Design, build, and operate AWS infrastructure supporting production applications.
• Manage infrastructure as code using Terraform.
• Build and maintain containerized environments using Docker and Kubernetes.
• Design and improve CI/CD pipelines, deployment automation, and release processes.
• Build internal tooling and platform capabilities that improve developer productivity.
• Help establish scalable infrastructure patterns that can support continued company growth.

Reliability & Observability

• Own and improve the reliability, availability, performance, and scalability of production systems.
• Develop monitoring, alerting, logging, and observability strategies across our infrastructure and applications.
• Lead incident response, troubleshooting, and root-cause analysis for production issues.
• Establish and improve operational practices around incident management, postmortems, and preventative remediation.
• Identify reliability risks and proactively improve system resilience, capacity, and performance.
• Help define and monitor appropriate SLIs, SLOs, and operational metrics.

Security & Compliance

• Implement cloud and application security best practices across infrastructure and production systems.
• Partner with Security and Engineering to support HIPAA, SOC 2, and other compliance requirements.
• Implement appropriate controls around access management, secrets, encryption, logging, and infrastructure security.
• Help identify and remediate infrastructure and application security risks.

Technical Leadership

• Own technical initiatives from design through production.
• Partner closely with Software Engineering, Product, Security, and other teams to solve complex technical problems.
• Mentor engineers and contribute to a strong engineering culture.
• Help establish engineering and operational best practices as the company scales.
• Balance reliability, security, engineering velocity, and business priorities when making technical decisions.

• 7+ years of professional software engineering experience, with significant experience in SRE, platform engineering, DevOps, or cloud infrastructure.
• Bachelor’s degree in Computer Science, Computer Engineering, Software Engineering, or a related technical field, or equivalent professional experience.
• Strong software engineering fundamentals and experience writing production-quality code.
• Strong hands-on experience with AWS and cloud architecture.
• Strong experience with Terraform or other infrastructure-as-code tools.
• Strong experience with Docker and Kubernetes.
• Proficiency in Python, TypeScript, or a similar programming language.
• Experience designing and operating CI/CD pipelines and deployment automation.
• Strong understanding of distributed systems, APIs, networking, databases, and cloud architecture.
• Experience with monitoring, logging, observability, and production troubleshooting.
• Experience participating in or leading incident response and root-cause analysis.
• Strong understanding of software reliability, scalability, availability, and performance.
• Demonstrated ability to own technical initiatives and work effectively across engineering teams., * Experience working in healthcare, fintech, or another regulated environment.
• Experience supporting HIPAA, SOC 2, HITRUST, or similar compliance frameworks.
• Experience with Datadog, CloudWatch, Prometheus, Grafana, Splunk, or similar observability platforms.
• Experience with GitHub Actions, Jenkins, ArgoCD, or GitOps.
• Experience designing highly available or multi-region AWS architectures.
• Experience with microservices and event-driven architectures.
• Experience with infrastructure security, DevSecOps, IAM, secrets management, and encryption.
• Experience establishing SLIs, SLOs, SLAs, and error budgets.
• Experience building internal developer platforms or developer tooling.
• Experience with disaster recovery, capacity planning, and performance engineering.
• Experience working in a high-growth startup environment.

• Comprehensive benefits package, including medical, dental, vision coverage, and 401(k) match
• 11 observed company holidays a year
• PTO based on an accrual system
• Engaging startup environment with an outstanding mission-driven team atmosphere
• Downtown Chicago office with an on-site gym
• Noto provides 12 weeks of fully paid parental leave for the primary caregiver, and 6 weeks of fully paid leave for the secondary caregiver, for qualifying full-time employees, The expected pay range for this position is $160,000 to $200,000. Actual pay will be based on the individual’s qualifications and experience. This role is also eligible for annual performance-based incentives tied to individual achievement and company-wide goals.