ERP-Focused Technical Program Leadership

Tessera Labs
Los Angeles, CA, United States
5 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
4 years minimum
Working hours
Regular working hours
Job source

Tech stack

Application Programming Interfaces (APIs) Agile Methodology Artificial Intelligence Data Analysis Business Systems Cloud Engineering Data Structures Human Resources Information System (HRIS) Middleware Information Technology Operations Microsoft Dynamics Netsuite
+14 more
Scrum Methodology Salesforce.Com SAP (Applications) Data Streaming Systems Integration Workflow Management Systems Enterprise Software Applications Cloud Platform System Large Language Models Multi-Agent Systems Enterprise Integration Infor Oracle Erp Workday

Job description

We are seeking a Technical Program Manager (TPM) with deep, hands-on Oracle ERP expertise to lead our most strategic customer implementations. In this role, you are not just a project scheduler; you are the project leader ensuring Tessera’s multi-agent AI solutions are integrated predictably, safely, and successfully into complex enterprise environments.

You will serve as the critical bridge between Tessera’s cutting-edge AI agents and the intricate reality of enterprise systems across ERP, CRM, Finance, and operational platforms. This role requires strong technical fluency across enterprise architectures, business processes, integrations, and modernization programs.

You must be able to communicate effectively with customer Solution Architects, technical teams, system owners, and business stakeholders, translating operational and technical requirements into actionable plans for Tessera’s AI and engineering teams. Your understanding of enterprise systems modernization will allow you to provide guidance during issue resolution, support architecture discussions, and ensure teams stay aligned on what is required and technically feasible.

The ideal candidate has spent years delivering Oracle ERP transformation programs within System Integrator environments or large enterprises and is excited to apply AI to accelerate modernization initiatives at scale., * Own end-to-end delivery of multi-agent AI modernization programs, ensuring seamless integration with enterprise ERP ecosystems and surrounding business systems

  • Leverage deep Oracle ERP and enterprise systems knowledge to anticipate technical friction points related to data structures, legacy customizations, integrations, and workflow orchestration
  • Lead cross-functional delivery pods including Forward-Deployed Engineers, Data Engineers, and AI engineering teams through complex enterprise modernization initiatives
  • Support modernization efforts spanning ERP, CRM, Finance, HRIS, and operational platforms, * Act as the primary technical interpreter between customer technical teams, business stakeholders, and Tessera’s AI/product organizations
  • Lead discovery workshops to map complex system landscapes, business processes, data flows, and integration points to Tessera’s agentic AI capabilities
  • Translate technical trade-offs and implementation plans to both executive stakeholders and technical delivery teams
  • Facilitate alignment across enterprise architecture, IT operations, security, and business functions

Execution Management in Complex Enterprise Landscapes

  • Drive Agile delivery within enterprise change management frameworks and modernization methodologies
  • Anticipate risks related to legacy system remediation, data harmonization, integration dependencies, and business continuity
  • Develop mitigation plans rooted in operational and technical realities
  • Coordinate across multiple workstreams, vendors, and customer stakeholders to maintain delivery momentum, * Ensure all delivery activities meet enterprise standards for security, compliance, auditability, and operational governance
  • Oversee technical prerequisites for integrations across enterprise platforms and cloud environments
  • Partner with customer security and infrastructure teams to ensure successful deployments and operational readiness

Customer Engagement & Escalation Management

  • Serve as the primary technical operations contact during onboarding and implementation phases
  • Manage technical escalations from customer IT and business teams, coordinating responses with engineering and product stakeholders
  • Build trusted relationships with enterprise customers through strong communication, accountability, and delivery excellence

Startup Mindset & Extreme Ownership

  • Operate effectively in a fast-paced, high-growth environment with evolving priorities and ambiguous challenges
  • Bring structure, clarity, and momentum to complex enterprise transformation programs
  • Travel to customer sites for workshops, solution design sessions, and implementation oversight as needed

Requirements

  • 4-6+ years of experience managing or leading technical delivery for Oracle ERP programs
  • Strong understanding of enterprise business systems, integrations, data flows, and modernization challenges
  • Experience working with Oracle ERP as well as one or more additional enterprise platforms such as SAP, NetSuite, Workday, Salesforce, Microsoft Dynamics, Infor, or similar ecosystems
  • Familiarity with enterprise architecture concepts, APIs, middleware, and cross-platform integrations

Technical Program Delivery

  • Proven experience in technical program management or enterprise engineering delivery
  • Demonstrated ability to manage large-scale, cross-functional implementations with significant technical complexity
  • Experience working within enterprise IT environments and change management processes

Technical Communication

  • Ability to understand and explain technical concepts, system constraints, integration challenges, and data models to both engineering teams and business stakeholders
  • Strong executive presence and stakeholder management capabilities

Structured Execution

  • Strong command of Agile methodologies and experience orchestrating complex delivery programs with multiple dependencies
  • Exceptional organizational, risk management, and prioritization skills

Preferred Qualifications

System Integrator or Consulting Background

  • Experience working within a top-tier consulting or system integration environment (e.g., Accenture, Deloitte, PwC, EY, IBM, Capgemini) or leading enterprise modernization programs internally

AI / ML Exposure

  • Experience delivering AI/ML-enabled programs or strong interest in LLMs, automation, and multi-agent AI orchestration

Enterprise Systems Breadth

  • Familiarity integrating ERP systems with adjacent enterprise platforms including CRM, HRIS, finance, analytics, middleware, and cloud infrastructure solutions

Certifications

  • PMP, Scrum Master, SAFe, ERP platform certifications, or related technical program certifications are a plus

Behavioral & Problem-Solving Expectations

  • Balance technical systems understanding with program structure and executive communication
  • Operate with extreme ownership and accountability
  • Thrive in ambiguity and create clarity in fast-moving environments
  • Adapt quickly, simplify complexity, and drive alignment across technical and business teams
  • Maintain a strong customer-first mindset while navigating complex enterprise transformation challenges

No third party may recruit, solicit candidates, publish job opportunities, use Tessera Labs’ name or branding, or represent that they are acting on behalf of Tessera Labs without prior written authorization. Any such activity conducted without explicit written consent is strictly prohibited.

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