Solutions Engineer

• Collaborate with stakeholders to turn business needs into scalable technical solutions and architecture
• Lead project delivery across platforms, with a strong focus on Salesforce, using Agile methodologies
• Build customized workflows, dashboards, and automations to support diverse business units
• Integrate AI-powered tools to enhance knowledge management, search, and automation
• Ensure platform stability and user satisfaction by troubleshooting and resolving system issues
• Document and deliver training and enablement resources for system users
• Support change management, including communications and adoption strategies
• Stay on top of emerging technology trends, especially in AI and automation, We expect candidates to be fluent in using AI tools to enhance their work. You’re welcome to use AI in preparing your application where it adds value, but your materials must be accurate and reflect your own experience, judgement and voice.

We care most about how you think, what you’ve personally contributed, and how you use tools like AI to drive better outcomes. Strong candidates demonstrate both authenticity and leverage, using AI to elevate their work while maintaining clear ownership.

Throughout the interview process, you should be prepared to speak in depth about your experience and contributions in your own words.

• 6+ years of experience in solutions engineering, product management, or technical consulting
• 4+ years hands-on experience administering and building in Salesforce environments
• Exposure to large language models (LLMs) such as ChatGPT or Claude
• Familiarity with Python, SQL, or Apex
• Experience with business intelligence tools like Tableau or Power BI is a plus
• Strong cross-functional communication and stakeholder management skills
• Ability to balance strategic thinking with tactical execution
• Comfortable navigating ambiguity and solving complex problems in a fast-paced setting
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field

What We Offer

• Comprehensive Medical, Dental, and Vision Insurance
• Life and disability insurance, mental health and family planning benefits, and back-up childcare
• 401(k) matching program
• Commuter benefits
• Wellness and hybrid work stipends
• Support for certifications, tuition reimbursement, and learning resources
• Smart-casual dress code

Compensation Range: ICONIQ is required by law to include a reasonable estimate of the salary range for this role. There are several factors taken into consideration in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At ICONIQ, we apply a total reward philosophy where all aspects of compensation and benefits are taken into consideration in determining compensation terms. A reasonable estimate of the current salary range is $170,000 - $190,000 together with the benefits listed above.

About ICONIQ

ICONIQ is a global investment firm elevated by an extraordinary community. With over $100B assets under management, we seek to build resilient investment portfolios, partner with inspired entrepreneurs transforming industries, manage our clients’ lives and legacies, and create uncommon opportunities across sectors and society.