Help Desk Support

A local organization is seeking a Help Desk Associate to help with workshops and willing to drive over an hour for conference assistance. This is a part-time position working 8 to 12 hours each week between the hours of 9 a.m. to 5 p.m., * Vendor purchasing and order tracking, build purchase-ready lists with links, prices, and shipping dates, place orders online and by phone, track shipments against a deadline and chase anything late

• Print production coordination, get quotes from commercial printers, submit files, check proofs against written specs, and manage turnaround
• Materials kit assembly, assemble table kits and card sets to a written checklist, count, label, and pack for transport
• Schedule & confirmations, book rehearsal venues, confirm participant rosters by phone and email, and send reminders
• Equipment setup & testing, connect laptop to a screen, pair and/or test wireless call buttons and timers, and write down setup steps so they repeat exactly on event days
• Status reporting, one short written update at the end of each work session and sent without being asked
• Perform other duties as needed

• Must have the ability to connect a laptop to a conference room screen over HDMI, pair and test wireless devices, and troubleshoot when something fails
• Event production, stage management, or hospitality coordination background is a bonus
• Must be comfortable with Google Sheets or Excel for simple tracking
• Professional phone and email manner with vendors and participants is needed
• Must have a reliable personal vehicle with a willingness to drive to Catawba Island for events/conferences
• Must be able to lift and carry boxes up to about 30 pounds
• Must be detail-oriented with accurate data entry skills
• Must be reliable, punctual, and able to work well under pressure
• Must be able to maintain confidentiality

For over 35 years, Area Temps has been committed to providing Northeast Ohio companies with office staffing services, technical, skilled trades, industrial and professional staffing solutions. We measure our success by the thousands of people who have accepted permanent positions with our client companies, either through a direct hire or after successfully completing an initial temporary assignment.