Staff Data Platform Software Engineer

• Develop, maintain and scale Graph features to directly and indirectly support actionable customer intelligence across various products.
• Drive the performance, scalability, and reliability of the backend services and APIs for our platform.
• Collaborate with product managers, other software engineers, and security experts to build product features that meet business objectives and security standards.
• Continuously optimize and improve your work through code and design reviews, testing, and refactoring.
• Implement logging, monitoring, and auditing capabilities to ensure visibility and compliance with regulatory requirements and operational health metrics.
• Stay current with industry trends and emerging technologies across different fields and leverage them to drive innovation and improve our platform., We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service., For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

• Proven experience (minimum 8+ years) in professional backend software development with a focus on data modeling, data management, identity, security, or related areas.
• A history with the development of databases, storage layers, query engines or adjacent tooling.
• Experience with complex relational data models in OLAP systems and/or graph database systems such as Neo4j.
• Deep knowledge of relational algebra and graph algorithms.
• A familiarity with caching mechanisms and distributed systems.
• A proven ability to develop and test code in one or more modern backend programming languages such as Golang or Kotlin.
• Experience designing and implementing RESTful APIs in microservice architectures.
• Experience with cloud platforms, such as AWS, Azure, or Google Cloud Platform, and containerization and orchestration technologies, such as Docker and Kubernetes, is a plus.

You Are:

• An excellent problem-solver with high attention to detail.
• Someone who can work both independently and collaboratively in a fast-paced environment.
• A strong communicator with the ability to relate technical concepts to both technical and non-technical stakeholders.
• A mentor who helps others become the best versions of themselves.
• A pleasure to work with!

For positions in this location, we offer a base pay of $176,100 - $308,200, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.