Senior Analyst, HR Technology

The Senior Analyst, HR Technology is responsible for the administration, optimization, and ongoing enhancement of the organization’s HR technology ecosystem, with a primary focus on Workday. This role serves as a key partner to HR, Payroll, IT, and business leaders to ensure HR systems effectively support business operations, Crewmember experience, data integrity, reporting, and process efficiency., As the Senior Analyst, HR Technology, you’ll serve as a trusted Workday subject matter expert and help shape how HR technology supports JSX’s growing business. You’ll translate business needs into practical system solutions, build meaningful dashboards and analytics, lead enhancements and testing, and resolve complex system and data issues. You’ll also provide day-to-day direction to an HRIS Associate Analyst while partnering with leaders, vendors, and technical teams to deliver a more joyful, simple Crewmember experience.

A Day in the Life:

• Serve as a subject matter expert and primary administrator for Workday and other HR technology platforms.
• Monitor system performance and recommend enhancements that improve efficiency, automation, and the user experience.
• Support Workday releases, upgrades, testing activities, and the implementation of new functionality.
• Design, develop, and maintain HR metrics, scorecards, dashboards, and visual analytics in Workday and other reporting tools.
• Create and automate recurring reports and dashboards covering headcount, turnover, recruiting, talent management, compensation, organizational effectiveness, and workforce planning.
• Gather business requirements, evaluate solutions, and configure or coordinate system and business-process changes.
• Lead and support HR technology projects, including implementations, upgrades, integrations, and process redesign initiatives.
• Partner with HR leadership, Payroll, IT, business stakeholders, external vendors, and internal technical teams to deliver successful solutions.
• Protect data accuracy and integrity through regular audits, validation, troubleshooting, and issue resolution.
• Serve as the primary escalation point for HR system issues involving applications, business processes, reporting, security, configuration, or data.
• Maintain system documentation, configuration records, business-process guides, training materials, and user resources.
• Manage and provide day-to-day direction to at least one HRIS Associate Analyst.

Why You’ll Love This Role:

• Shape How We Work: Influence the systems and processes that support Crewmembers across JSX.
• Turn Data Into Action: Build reporting and analytics that help leaders make confident workforce decisions.
• Own Meaningful Improvements: Lead enhancements and projects from business need through testing, implementation, and adoption.
• Work Across the Business: Partner with HR, Payroll, IT, leaders, vendors, and technical teams on high-impact solutions.
• Grow as a Leader: Provide direction to an HRIS Associate Analyst while expanding your technical and project leadership experience., * Analytical: You can interpret complex data, identify patterns, and translate findings into practical solutions.
• Systems-Minded: You understand how configuration, security, reporting, integrations, and business processes work together.
• Collaborative: You build strong partnerships and communicate effectively with technical and non-technical stakeholders.
• Detail-Oriented: You protect data integrity, document decisions, and test changes thoroughly.
• Proactive: You identify opportunities, anticipate risks, and move improvements forward with ownership.
• Adaptable: You stay effective as priorities, technology, and business needs evolve.
• A People Leader: You provide clear direction, support development, and help others deliver strong results., May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (emergencies, changes in workload, rush jobs, technical developments, etc.).

• Bachelor’s degree in Human Resources, Information Systems, Business Administration, Computer Science, or a related field.
• 4 or more years of progressive experience supporting HRIS or HR technology platforms.
• 3 5 years of hands-on Workday administration experience.
• Experience with Workday reporting, business processes, security, and configuration.
• Experience managing system enhancements, testing, and change-management activities.
• Advanced Microsoft Excel skills and experience working with large datasets.
• Strong analytical, problem-solving, communication, and stakeholder-management skills.
• Ability to travel up to 25%.

Preferred Experience:

• Experience in the aviation or transportation industry.
• Workday certification or advanced Workday training.
• Experience supporting multiple Workday modules, such as Core HCM, Compensation, Talent, Recruiting, Benefits, Payroll, and Time Tracking.
• Experience with HR system integrations and data interfaces.
• Experience using Workday Prism Analytics, Adaptive Planning, or other Workday analytics capabilities.
• Knowledge of HR technology trends and leading practices.
• Experience managing or leading an HRIS team.

Basic Requirements:

• Intermittent physical activity, including bending and reaching, and the ability to work for prolonged periods while seated.
• Ability to occasionally lift 5 to 20 pounds.
• Ability to travel up to 25%.

• Health Benefits: New Crewmembers become eligible for coverage on the first of the month following their start date, with medical plans beginning at just $110 per month. JSX provides 100% employer-paid dental and vision coverage, up to $2,100 annually in HSA contributions, and short-term and long-term disability coverage at no cost.
• Travel Benefits: Enjoy free non-revenue standby travel on JSX, plus deeply discounted standby travel on other major domestic and international airlines for you and your qualifying immediate family.
• 401(k) Match: Receive a 50% match on the first 8% you contribute.
• Generous PTO: Take time to recharge with our flexible PTO plan.

At JSX, we’re not just a lifestyle carrier - we’re a lifestyle employer. Here, entrepreneurship meets determination, and excellence is our standard. We believe that the journey is just as important as the destination, and every day, we strive to create a Joyful, Simple eXperience for our Customers. Join us, and find your runway to growth, innovation, and success.