Functional Architect

This is a fantastic opportunity to work in a professional enterprise environment to work as a an Oracle CX Functional Architect. The successful architecture professional will work with key business leaders as well as onshore and offshore technical teams to maintain and configure all Oracle Fusion CX modules. This role with own the backlog for this system and work closely with Sales and Operations teams as the key functional and technical contact in this area. If you are a strong stakeholder management professional with an Oracle Fusion CX technical aptitude who is looking for a new role where you can be a leader in this area for a stable , growing company, then this is the role for you.

Degree in IT or similar degree or equivalent experience

Must have 7+ years’ experience with deep configuration expertise in Sales, Service, and CPQ modules

Must have strong experience in s ales and service process knowledge: lead-to-opportunity, CPQ, field dispatch, case management, incentive compensation

Must have strong communication and stakeholder management skills to work effectively between the business and IT

Must be able to build and maintain strong relationships with business process owners and key users, serving as the primary functional and solution contact

Must be able to be a s enior individual contributor with high ownership orientation in a lean team environment

Must be able to build and maintain strong working relationships with Sales and Operations process owners and key users, serving as their primary functional and solution contact

Must be able to translate business requirements into functional specifications deliverable through configuration, workflow changes, or integrations while minimizing customization

Must be able to provide domain input into IT planning cycles, backlog reviews, and prioritization

Must be able to maintain a prioritized enhancement backlog for the CX domain, working with business stakeholders to sequence value and align with IT delivery capacity

Must be able to approve and review material configuration changes to CX modules - CPQ pricing and product rules, Sales/Service configuration and custom objects, approval workflows, and integration mappings

Must be able to manage the Oracle quarterly update cycle for the CX domain: review release notes, assess business impact, coordinate regression testing, and ensure clean adoption

Mut be able to build and maintain Oracle Fusion CX extensions in Sales and Service - custom objects, fields, and layouts via Application Composer - favoring configured, upgrade-safe extensibility over custom code

Must be able to perform quality reviews of the designs and deliverables of implementation partners

Must have experience working with 3 rd party offshore vendors

Must be able to mentor partners and other engineers as a senior individual contributor

Oracle’s Cloud CX certification is preferred (Sales or CPQ)

Must have the aptitude to deepen architecture standards over time

Must be able to do occasional travel for meetings and training sessions

Must be driven and be a self-motivated individual

Must be able to deal with business stakeholders and technical teams at various levels within an enterprise organization

Must be collaborative and pick up on new things quickly

Must have strong communication and collaboration skills

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Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.