Finance Systems Analyst

We are seeking a Finance Systems Analyst to support our Billing Systems and broader Order-to-Cash (O2C) systems. This role within the IT Organization under Finance Systems and will work closely with the Billing Operations, Finance, and Business Systems teams to support and improve systems that manage Contracts, Orders, Billing, and Invoicing across subscription and usage-based revenue models., * Provide day-to-day support for billing and invoicing systems, ensuring accurate and timely invoice generation

• Troubleshoot billing and invoicing issues across subscription and usage-based billing models
• Work closely with billing operations to resolve discrepancies related to contracts, pricing, usage, and invoicing
• Investigate and resolve data issues impacting billing accuracy
• Support operational processes related to contracts, orders, billing, and revenue flow across the Order-to-Cash lifecycle
• Assist with issue resolution across Billing Operations, Finance, and Business Systems teams
• Analyze system workflows and identify opportunities to improve process efficiency and data quality
• Perform root cause analysis on billing discrepancies and operational issues

The ideal candidate has strong analytical skills, good understanding of Lead-to-Cash processes, and hands-on experience with data querying and reporting tools. This role will play an important part in troubleshooting business issues, analyzing data, improving operational processes, and supporting system enhancements and projects within the Order-to-Cash ecosystem.

This is an excellent opportunity for someone with ~5-7 years of experience who is comfortable operating at the intersection of finance operations, systems, and data analysis., * ~5-7 years of experience in Finance Systems, Business Systems, Billing Operations, or Order-to-Cash functions

• Must have good understanding of Lead-to-Cash processes, including: Opportunity, Quote, Contracts, Orders, Billing, Invoicing, Subscription and/or usage-based billing
• Must have experience querying and analyzing data using BigQuery, SQL tools, or similar platforms
• Strong analytical and problem-solving abilities with attention to detail
• Excellent communication skills and ability to collaborate across teams
• Experience using Google Workspace tools (Sheets, Docs, etc.)

Preferred Qualifications

• Experience with NetSuite ERP
• Experience with usage-based or subscription billing platforms such as LogiSense, or similar platforms (e.g., Zuora, Aria)
• Familiarity with Salesforce or CRM systems
• Experience with Looker or other BI / analytics platforms
• Exposure to system integrations, automation, or API-driven workflows
• Experience supporting projects within Order-to-Cash or Finance Systems environments
• Interest in leveraging AI and automation to solve business and operational problems

We’ll be super impressed if you have experience in any of these:

• LogiSense Billing Platform Implementation
• Salesforce CPQ, CLM experience
• BigQuery, Looker Reporting, SQL
• Workato Integrations Hands on experience
• AI Automation in Billing/Revenue Space hands on experience

Work Hours:

• This position will require you to be available during core business hours (8AM - 5PM Local Time)
• It may also require occasional nights and weekends as necessary to support any on-call coverage., The estimated salary range for this position is $97,070.00 to $137,040.00., We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings?

We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2026, we offer 12 paid local holidays, 12 paid company wellness days.

Why Fastly?

• We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
• We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful – every day.
• We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.