Software Engineer I - Platform Enablement

• Own and evolve cross-cutting platform systems - approval workflows, permissions, authentication, and notifications - bringing strong architectural judgment to state management, data integrity, scalability, and backward compatibility for shared infrastructure
• Collaborate with other engineers, product managers, and subject matter experts across the teams that consume PANDA’s services to provide elegant solutions to Wrapbook customer problems
• Lead and decompose complex, ambiguous projects into actionable technical tasks, including migration paths that don’t break dependent teams
• Write performant, scalable, and secure backend code in Ruby on Rails
• Design and optimize data models and SQL queries (PostgreSQL)
• Participate in code reviews - including reviewing changes from other teams that touch PANDA-owned systems - mentor and learn from fellow engineers, and help raise the technical bar
• Actively improve our tools, processes, and best practices
• Participate in an on-call rotation, responding to production issues and partnering with the team to resolve them quickly

• You’re a full-stack engineer with a strong technical background building production web applications and APIs, ideally in Ruby on Rails
• Strong architectural insight - you reason about tradeoffs and select the right abstractions when working in shared, cross-team systems, and understand the risks of changing shared infrastructure that many teams depend on
• High ownership mentality - self-directed and solution-oriented, comfortable driving ambiguous work forward with only light-touch review
• Experience on a platform, infrastructure, or enablement team - you’ve built systems that other teams consume, not just end-user-facing features, and you’re comfortable balancing “ship our roadmap” with “unblock everyone else.” Bonus points if that experience includes approval workflows, role-based access control (RBAC), or identity/auth products (Auth0, session management) in a multi-tenant SaaS product
• A collaborative mindset - experience partnering across the product teams that consume shared platform services to align architecture with business goals
• An AI-centric workflow - comfort using AI coding assistants (e.g., Claude Code) and beginning to build AI-enabled agents or MCP servers as part of your engineering toolkit
• Excellent communication skills that let you land ideas clearly with your team and cross-functional partners
• Comfortable working in two-week cycles with Agile/Scrum-style planning
• You understand how to write, analyze, and optimize SQL queries (PostgreSQL is a plus)
• You are customer-focused and like to pay attention to detail and value quality

Our Tech Stack:

• Full stack Ruby on Rails (Frontend & Backend)
• StimulusJS
• Redis
• Sidekiq
• PostgreSQL
• Kubernetes

In addition to a competitive salary and all the benefits you can expect from a fast-growing technology company, you’ll get access to a team of creative problem solvers and the chance to see your contributions make large impacts Benefits include:

• Unlimited Paid Time Off
• Work from anywhere in Canada and USA
• Health and Dental benefits
• Up to $1,500 USD/ $2,025 CAD towards IT set up for your home
• Up to 2% matching RRSP / 401K
• Learning and Development opportunities
• Up to $50 USD/ $67.50 CAD towards Internet/Cell phone service

Our Pledge to Fostering an Inclusive and Safe Workplace:

Wrapbook pledges to be a harassment- and discrimination-free space for everyone, regardless of age, disability, ethnicity, gender identity or expression, nationality, neurotype, personal appearance, political affiliation, professional background, race, religion, or sexual identity or orientation.

Wrapbook is looking for a Senior Software Engineer I to join PANDA, our platform and technical enablement team. PANDA owns the cross-cutting systems every product team at Wrapbook relies on: the Approval Workflow Engine (AWE), permissions for customers and internal employees, authentication (Auth0/MFA), and notifications. This isn’t a feature team - it’s platform infrastructure with deep technical complexity and broad cross-team impact, and the systems you build will be relied on company-wide.

What you’ll do