Identity & Access Management Team Lead

Identity sits at the heart of how we protect our customers, colleagues and technology. We are looking for an Identity & Access Management Team Lead who can combine practical IAM knowledge with strong people leadership, sound judgement and the confidence to challenge constructively.

This is not a purely operational or theoretical role. You will help shape the direction of our identity services, lead an established team and improve how access is governed across a complex mix of cloud and on-premise technology. You will work across security, technology, risk and the wider business to ensure our controls remain effective as the organisation and technology landscape evolve.

What you’ll be doing:

• Leading, coaching and developing colleagues across the IAM and Access Control teams
• Setting priorities and shaping the strategic direction of identity services
• Overseeing access governance across JML, RBAC, PAM, recertification and service accounts
• Coordinating IAM controls, attestations, audit evidence and remediation activity
• Improving policies, standards, processes and service performance
• Partnering with business leaders, application owners, technology teams and service providers
• Analysing identity and access data to identify risks and improvement opportunities
• Supporting new technology, integrations, automation and identity-related business change

• Strong practical experience in Identity & Access Management or information security
• Experience leading, coaching and building capability within a technical or service team
• Broad understanding of identity across cloud and on-premise environments
• Knowledge of Active Directory, Entra ID, SSO, MFA, RBAC, PAM and identity lifecycle management
• Experience managing controls, audit activity, evidence and remediation
• Confidence working with senior stakeholders and challenging access requirements constructively
• An analytical approach with the ability to turn complex issues into practical priorities
• Curiosity, learning agility and a genuine interest in improving services rather than maintaining the status quo

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:

• The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes
• Generous pension contribution
• Life assurance
• Healthcare Plan (permanent employees only)
• At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
• Competitive family leave
• Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
• There are many discounts we offer - both for our own products and at a range of high street stores and online
• We’re creating net-zero carbon workplaces by 2030 by investing in our sustainable, modern offices across the UK, all designed to bring people together and elevate the in-person experience