Software Development Engineer

• Design, develop, and maintain highly available, scalable distributed systems for Amazon Route 53”s DNS infrastructure operating across 50+ global locations
• Lead technical initiatives to build new features and functionality including Private DNS, DNS Firewall, DNS resolver, health checks, and security services
• Own the full software development lifecycle-from architecture and implementation to deployment and production operations-while maintaining a 100% availability SLA
• Collaborate cross-functionally with teams across AWS to deliver integrations, traffic management solutions, and routing capabilities
• Drive operational excellence by building and running software in production, troubleshooting complex issues spanning databases, networking, distributed systems, and security
• Mentor team members and raise the technical bar through code reviews, design discussions, and engineering best practices
• Solve challenging problems in computer science including distributed systems, numerical analysis, networking, and security at massive scale

About the team

R53 Waypoint

We own highly scalable DNS data plane for Public and Private Hosted Zone. We are building new services and feature for our customers. In addition, we are looking into scaling system to process millions of requests of second by using XDP/eBPF. And we are increasing operational efficiency by using GenAI tools and automation.

Amazon Web Services (AWS), Automation, Best Practices, Cloud Computing, Code Reviews, Computer Engineering, Computer Science, Cross-Functional, DNS (Domain Name System), Distributed Computing, Firewalls, High Availability, Identify Issues, Mentoring, Network Architecture/Engineering, Network Operations Center, Network Security, Numerical Analysis, Operations Management, Problem Solving Skills, Protective Services, Safety Standards, Service Level Agreement (SLA), Software Development, Software Development Lifecycle (SDLC), Software Engineering, Supply Chain, Systems Scalability, Team Lead/Manager, Technical Leadership

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

This position will be part of the Amazon Route 53 team in the Herndon, VA office. Amazon Route 53 is a highly available and scalable Domain Name System (DNS) service offered by Amazon Web Services. We operate in over 50 locations worldwide and provide advanced functionality such as Private DNS, DNS Firewall, DNS resolver and integration with a plethora of AWS services. On top of that, we offer fast change propagation with a 100% availability SLA. Our service is quickly growing and we”re expanding in multiple directions: adding new features and functionality to our DNS services, better traffic management, new AWS integrations, improving our health check capabilities, and expanding with new security services and routing space.

We work on deep, technical problems that span a variety of core topics in computer science ranging from databases to networking to distributed systems to numerical analysis to security. We are looking for a developer who will lead the team and who feels strongly not only about building good software but also about running that software in the real world., Amazon.com Inc At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1 At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day - to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

Company Size: 10,000 employees or more

Industry: Retail