Software Dev Engineer 2

Recipient Experience (REX) - Our mission is to deliver reliable and innovative solutions that allows the business to optimize targeting and sending post order transactional notifications WW and enables end-customers to receive timely order updates and prompts to take action when needed. We strive to create technology and system that is user-friendly, efficient, SLA driven and serves as a central platform for multiple businesses to manage their transactional notifications. Our team is dedicated to continuously improving our products by adding communication channels, reduce cost to deliver, improve experimentation velocity and reduce operational load to stay ahead of the curve and meet the evolving needs of our customers.

Key job responsibilities

You solve difficult problems, applying appropriate technologies and best practices.

You work with your team to invent, design and build software that is stable and performant.

You are proficient in a broad range of design approaches and know when it is appropriate to use them (and when it is not). Your solutions are pragmatic.

You consider the legacy of the code you produce and write code that an SDE unfamiliar with the system can understand.

You limit the use of short-term workarounds. You do things with the proper level of complexity the first time (or at least minimize incidental complexity).

You create flexible software without over-engineering. You make appropriate trade-offs, re-use where possible, and are judicious about introducing dependencies.

You are efficient with resource usage (e.g., system hardware, database, memory/CPU, etc.)

You work on project ideas with customers, stakeholders, and peers

A day in the life

1) Collaborating with project teams across various themes like core platform development, software compliance, and financial optimization.

2) Engaging in technical discussions and brainstorming sessions to devise software strategies.

3) Active participation in our development sprints, reviewing code, and ensuring the implementation of best practices.

4) Interacting with stakeholders, understanding their needs, and translating them into technical solutions.

5) Mentoring team members (SDE1), providing guidance, and fostering a culture of innovation and excellence.

6) Regularly reviewing and optimising existing systems and processes for better efficiency and performance.

About the team

The CSTRAC team is the authoritative source for answering the question: “Where is my stuff?” to the customer. We empower customers to control where and when they receive their package even as their package is in flight. CSTRAC is product-driven. We own the customer-facing Package Tracking page as well as its backend services. As the majority owner of the tracking experience product vertical, CSTRAC streamlines front-end and back-end development to deliver results with a significant reduction in time-to-market. Our SDEs focus on providing a state-of-the-art, extensible, and modular service architecture that allows our FEEs to consume current and consistent tracking data. Our FEEs leverage the backend systems to craft engaging user experiences that spark customer delight.

Best Practices, CPU (Central Processing Unit), Code Reviews, Computer Programming, Continuous Improvement, Cost Control, Customer Relations, Financial Compliance, Memory Hardware, Needs Assessment, Problem Solving Skills, Process Improvement, Service Level Agreement (SLA), Software Design, Software Engineering, Systems Hardware, Team Player, Time Management, Transaction Processing/Management, User Interface/Experience (UI/UX)

Amazon.com Inc At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1 At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day - to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

Company Size: 10,000 employees or more

Industry: Retail