Guest Service Agent - Front Desk Associate

Southwest Hospitality Management LLC
Flagstaff, AZ, United States
22 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
$37,440.0 - $41,600.0
Working hours
Regular working hours

Tech stack

Computer Literacy Microsoft Office

Job description

This is a full-time position requiring schedule flexibility, reliability, and consistent adherence to assigned shifts and start times. As our Guest Service Agent - Front Desk Associate, you’ll warmly welcome guests, complete check-ins and check-outs, answer calls, process reservations and payments, share information about hotel services and local attractions, and respond to guest requests with professionalism and care. You’ll coordinate with housekeeping and other departments to ensure rooms are guest-ready, address concerns quickly and effectively, maintain accurate records, uphold safety and security procedures, and use your hospitality expertise to create seamless, memorable experiences that keep guests returning time and time again., Position Summary:A Guest Service Agent must have a positive and professional upbeat personality with a desire to deliver outstanding customer service to make the guest experience m…

  • 15 days ago
  • Apply easily

Requirements

Are you the kind of hospitality professional who can turn a simple hotel stay into an unforgettable guest experience? Do you thrive in a fast-paced environment where every interaction is an opportunity to make someone’s day? Holiday Inn Express Flagstaff is seeking a full-time Guest Service Agent - Front Desk Associate in Flagstaff, AZ to be the welcoming face of our hotel and create memorable moments for every guest who walks through our doors. If you’re ready for a rewarding role where your positive attitude and customer service skills truly make a difference, apply today!, * High School Diploma or equivalent

  • Experience in guest services
  • Ability to stand for extended periods
  • Ability to push and pull up to 50 lbs. and carry up to 20 lbs.
  • Ability to bend, reach, kneel, pivot, and perform front desk duties
  • Ability to operate office equipment
  • Ability to manage changing priorities and multiple assignments
  • Excellent communication, customer service, and time management skills
  • Ability to work effectively both as a team and independently
  • Thrives in a fast-paced environment
  • Solid computer skills, specifically Microsoft Office and use of the internet, Must have the ability to pass a background check and drug screening test.

Benefits & conditions

As our Guest Service Agent - Front Desk Associate, you’ll earn a competitive wage of $18.40 per hour. We also offer a comprehensive benefits package, including:

  • Medical, dental, and vision insurance
  • Paid vacation
  • Sick leave
  • Employee travel discounts, Flagrock Hospitality LLC
  • Flagstaff, AZ
  • $18.00-20.00 per hour Benefits: Employee discounts Paid time off Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are seeking a p…

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Apply for this position

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Apply on www.careerjet.com
Prepare application

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