Network System Technician Series (1688)

Duties Description This role involves evaluating security vulnerabilities, ensuring compliance with industry standards, and developing strategies to safeguard sensitive data and systems.

Responsibilities include but are not limited to:

• Identifying, assessing, and mitigating cybersecurity risks.

• Collaborating with the ISO office to define and prioritize cybersecurity initiatives and solutions, while assisting in the creation of security policies, standards, risk assessments, and mitigation strategies.

• Engaging in cybersecurity incident response efforts.

• Hands-on experience required in managing Splunk SOAR, Splunk SIEM, VPN, EDR, Firewall, IPS/IDS, A/V, web filtering, proxy, Azure security, Microsoft Security tools, and full administration of CrowdStrike Falcon, including incident analysis, tuning, configuration, dashboarding, and detection/response workflows. Off-hours support for production issues may be necessary.

• Capability to analyze the results, filter out false positives, prioritize exploits based on severity and impact, and effectively summarize findings for system owners.

• Proficiency in conducting penetration testing, configuring, and executing both manual and automated security scans.

• Ability to perform installs, upgrades, patches, and open helpdesk tickets related to the vulnerability software.

• Deploying, configuring, and maintaining Squid proxy services along with other vendor proxy solutions to ensure optimal performance and reliability within the environment.

• Working closely with a 24/7 Security Operations Center (SOC) to enhance the organization’s security posture-monitoring security events, coordinating incident response efforts, and ensuring seamless communication between internal teams and the SOC provider.

• Ability to configure, analyze, triage, and oversee CrowdStrike incidents, including management of detections, host containment, real-time response actions, IOC creation, dashboards, sensor deployment, sensor health, policy tuning, and troubleshooting.

• Conducting risk assessments to identify potential cybersecurity threats and vulnerabilities.

• Analyzing security policies, procedures, and controls to ensure compliance with regulatory requirements.

• Developing and implementing risk mitigation strategies to enhance the organization’s security posture.

• Knowledge of cybersecurity frameworks such as NIST, ISO 27001, and CIS Controls.

• Preparing detailed reports on risk findings and provide actionable recommendations.

• Proficiency in using Qualys Web Application Scanning for web security assessments

Minimum Qualifications NETWORK/SYSTEM TECHNICIAN III Bachelor’s degree from an accredited college or university and two (2) years of related technical experience in a help desk or technical environment; or An equivalent combination of education and related technical experience in a help desk or technical environment.

NETWORK/SYSTEM TECHNICIAN II Associate’s degree from an accredited college or university and two (2) years of related technical experience in a help desk or technical environment; or An equivalent combination of education and related technical experience in a help desk or technical environment.