IT Lead Business Solutions Architect (Senior Solutions Lead

Maximus, Inc.
Charlotte, NC, United States
1 day ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
7 years minimum
Compensation
$180,000.0 - $200,000.0
Working hours
Regular working hours

Tech stack

Application Programming Interfaces (APIs) Data Analysis Business Process Modeling Cloud Computing User-Centered Design Enterprise Software Applications Data Analytics

Job description

Facilitate the development of cross-line-of-business solutions by combining knowledge of business capabilities, value streams, and business processes. Consult with technical subject matter experts to develop technical solutions and advise on options, risks, cost-benefit considerations, and impacts on other business processes and system priorities.

  • Work with the Business Development organization to assess competitive threats and opportunities from digital enterprises that fall outside the traditional realm of competition.
  • Support the organization’s digital strategy and approach to digital innovation and monetization through close collaboration with the Digital Solutions organization.
  • Utilize a toolbox of business architecture deliverables to help business leaders identify and make informed technology investment decisions. Deliverables include, but are not limited to: business-outcome statements, strategy-on-a-page, scenario planning, business capability modeling, value-stream mapping, business process models, ecosystem modeling, customer and user profiling, journey maps, human-centric design, and investment roadmaps.
  • Work with business and technology executives to articulate and clarify business and operating models. Use the organization’s existing business and operating model as a starting point for innovation, such as using new technologies to enhance a specific building block.
  • Seek opportunities to drive adoption of new technology and to reuse existing technology to enable business capabilities, value streams, and business processes.

Requirements

Bachelor’s degree and 7-10 years of relevant experience or equivalent combination of education and experience required.

Program Specific Requirements:

  • Business architecture or solution architecture work connecting business capabilities, value streams, processes, operating models, user journeys, and technology solutions.

  • Ability to work with technical SMEs and business leaders to evaluate options, risks, cost-benefit considerations, integration impacts, enterprise reuse opportunities, and solution governance.

  • Enterprise level solution leadership experience with the ability to lead flagship pursuits and address highly complex operational, technical, business, financial, compliance and delivery challenges.

  • Strong understanding of U.S. government services delivery models, including Eligibility & Enrollment, Contact Centers, Workforce Services, Medicaid Enterprise Systems and related operational environments.

  • Demonstrated ability to make and communicate major solution decisions, resolve competing tradeoffs and provide decision ready recommendations under aggressive timelines.

  • Ability to identify organizational capability gaps and define development priorities that strengthen solutioning maturity and readiness for future enterprise-scale pursuits

  • Excellent written and verbal communication skills with the executive presence required to represent solutioning leadership in executive reviews and strategic forums.

  • CRM, case management, contact center/CCaaS, cloud platforms, data and analytics, workflow automation, digital services, human-centered design, API/integration patterns, identity/access considerations, and vendor-neutral technology recommendations experience highly preferred., Application Programming Interface (API), Automation, Broadband, Business Architecture, Business Development, Business Model, Business Plan, Business Processes, Business Solutions, Call Center Management, Call Centers, Case Management, Cloud Computing, Communication Skills, Competitive Analysis/Strategy, Customer Relationship Management (CRM), Customer/Client Research, Data Analysis, Ecosystems, Financial Compliance, Government, Internet/Online Service, Leadership, Medicaid, Operations Processes, Options Analysis, Organizational Skills, Presentation/Verbal Skills, Process Modeling, Risk Analysis, Service Delivery, System Operations, Technical Consulting, Technical Leadership, Value Stream Mapping, Workflow Analysis, Writing Skills

Benefits & conditions

Maximus compensation is based on various factors including but not limited to job location, a candidate’s education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus’s total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant’s salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.

Minimum Salary

$

180,000.00

Maximum Salary

$

200,000.00

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