System Administrator

Akkodis is seeking a System Administrator for a Contract job with a client in Baltimore, MD. The ideal candidate must have experience supporting Microsoft Windows environments, Active Directory administration, desktop support, and server operations, along with strong troubleshooting and customer service skills., Support, maintain, and troubleshoot Microsoft Windows desktop and server operating systems across the enterprise environment. Perform installation, configuration, patching, upgrades, and ongoing maintenance of Windows workstations and servers. Execute workstation refreshes, operating system migrations, and hardware replacement projects. Deploy, upgrade, and troubleshoot business applications, software packages, and related technologies. Create, modify, and maintain Active Directory user accounts, computer accounts, security groups, and access permissions. Monitor and manage incident, service request, and problem tickets through the organization’s ITSM platform. Provide Tier 1 and Tier 2 technical support for hardware, software, operating system, and user access issues while documenting resolutions and support procedures.

Associate Degree or Bachelor’s Degree in Information Technology, Computer Science, or a related field; equivalent experience will also be considered. 2-5 years of experience supporting Microsoft Windows environments. Strong experience with: Windows 10, Windows 11, Windows Server, Active Directory, End User Support, Desktop Administration Basic understanding of: Group Policy, Access Management, Windows Security, System Administration Best Practices Experience with software deployment, workstation imaging, and operating system upgrades. Preferred Qualifications: Experience working with ITSM platforms and service management processes. Knowledge of Microsoft 365 administration and endpoint management tools. Experience supporting enterprise infrastructure and distributed user environments. Familiarity with hardware lifecycle management and workstation deployment projects. Industry certifications such as Microsoft, CompTIA A+, Network+, or related credentials are a plus.

Pay Details: $50.00 to $55.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.akkodis.com/en/us/candidate-privacy-policy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.