IT Solutions & Consulting Delivery Leader

Techstra is seeking an experienced IT Solutions & Consulting Delivery Leader responsible for delivery excellence, project health, and disciplined account operations across key client engagements. This role provides senior delivery oversight to ensure consistent, high-quality execution of technology solutions and consulting services. The leader is responsible for scoping, estimating, planning, and overseeing project delivery while managing timelines, resources, risks, budgets, and client expectations.

Working closely with clients and cross-functional teams, they translate business requirements into actionable delivery plans and ensure projects are delivered on time, within budget, and to quality standards. As a member of the leadership team, this individual drives operational excellence, monitors financial performance and client health, establishes delivery best practices, and leads continuous improvement initiatives across the consulting organization

The ideal candidate has a proven track record leading professional services or IT consulting organizations, with strong expertise in client delivery, resource management, operational governance, and financial accountability. They serve as a trusted advisor to clients, mentor delivery teams, and foster a culture of accountability, collaboration, and continuous improvement.

From the day you join, you will hit the ground running surrounded by amazing people. Here is a look at some of the expectations and responsibilities for this position:

Responsibilities

Delivery Leadership & Client Success

• Lead the delivery of technology consulting, application development, data, cloud, AI, and managed services engagements.
• Ensure projects are delivered on time, within budget, and to quality expectations.
• Oversee project planning, estimation, staffing, governance, and delivery execution.
• Serve as the primary escalation point for delivery issues, risks, and client concerns.
• Build trusted relationships with client executives and key stakeholders.
• Partner with account leaders to drive client satisfaction, retention, and growth.

Operational & Financial Management

• Establish and continuously improve delivery processes, standards, and best practices.
• Monitor delivery KPIs, including project health, utilization, profitability, and customer satisfaction.
• Manage engagement financial performance, including revenue, gross margin, forecasting, and budgets.
• Ensure compliance with organizational policies, quality standards, and risk management practices.
• Support business growth through resource planning, forecasting, and operational insights.

People Leadership

• Lead workforce planning, resource allocation, and utilization management.
• Mentor and develop delivery managers, project managers, and consultants.
• Partner with recruiting and practice leaders to ensure appropriate staffing.
• Foster a culture of accountability, collaboration, and continuous improvement.

Risk & Quality Management

• Proactively identify and mitigate delivery, operational, and financial risks.
• Ensure effective governance, reporting, and quality assurance processes.
• Lead resolution of critical project issues and customer escalations.
• Drive continuous improvement through delivery reviews and lessons learned., What’s your citizenship / employment eligibility?* LinkedIn Profile URL: In 150 characters or fewer, tell us what makes you unique. Try to be creative and say something that will catch our eye! 150 What experience or skills do you have that match the requirements of this position?* What certifications do you have? Closest Metropolitan Area* Minimum Annual Salary* Do you have experience working with project management tools (e.g. Jira, ADO, Rally, Confluence, Trello, etc. Please describe how you used these tool with the project team and leadership.* How many years of Agile project management and solution delivery experience do you have?* Which relevant certifications do you have? (i.e. PMP, CSM, PSM, SSM, SASM or other SAFe certifications)* The following questions are entirely optional. To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more. Gender Race/Ethnicity

• Bachelor’s degree in Information Technology, Computer Science, Business, Engineering, or a related field.
• 10+ years of experience leading technology consulting, professional services, or IT delivery organizations.
• Demonstrated success delivering application development, data, cloud, digital transformation, AI, or managed services engagements.
• Proven experience managing client portfolios, delivery teams, and financial performance.
• Strong knowledge of Agile, Scrum, Waterfall, and hybrid delivery methodologies.
• Experience with project governance, resource planning, operational metrics, and delivery excellence.
• Strong financial acumen, including budgeting, forecasting, utilization, and gross margin management.
• Exceptional leadership, communication, stakeholder management, and problem-solving skills.
• Ability to influence executive stakeholders and build trusted client relationships.
• Experience leading distributed and hybrid teams preferred.
• PMP, Scrum, ITIL, or related certifications preferred.
• MBA or advanced degree preferred.

Invitation for Job Applicants to Self-Identify as a U.S. Veteran

• A “disabled veteran” is one of the following:
• a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
• a person who was discharged or released from active duty because of a service-connected disability.
• A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran’s discharge or release from active duty in the U.S. military, ground, naval, or air service.
• An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
• An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

At Techstra Solutions, we help top companies and brands achieve the business value of Digital and Talent Transformation. We believe there are three components in successful business transformation: Business Strategy, Technology and Talent. It is the coming together of these three disciplines that enable companies to take full advantage of opportunities. It differentiates us. Our approach is holistic and all encompassing. We consider the full picture as we guide our clients on this journey.

We are experts in transformation, business strategy, technology, innovation, and human capital management. We deliver our expertise through client consulting, innovative staffing solutions and software development. From strategy through implementation, we are dedicated to bringing our clients world-class business and talent solutions that fit strategic requirements and most importantly, deliver results.

Equal Employment Opportunity Statement

Techstra Solutions is an equal opportunity employer. The Company makes its decisions on merit, and its policy of equal opportunity prohibits discrimination in all phases of the employment process, including, but not limited to, recruitment, hiring, promotion, selection, transfer, demotion, layoff, termination, compensation, benefits, and other terms and conditions of employment. The policy of equal opportunity applies without regard to race, color, creed, religion, gender, sexual orientation, gender identification, pregnancy, marital status, national origin, ancestry, age, disability that can reasonably be accommodated without undue hardship, military status, veteran status, genetic predisposition or carrier status, alienage or citizenship, domestic partnership status, arrest or conviction record, status as a victim of domestic violence, or any other protected categories under federal, state, or local law. The Company also prohibits discrimination or harassment based upon the perception that a person has, or is associated with a person who has, any of these characteristics. Share