Technical Solutions Manager

The Manager of Technical Solutions will execute the creation and implementation of cutting-edge digital platforms that align with business strategies and drive the organization’s digital transformation. This role will be responsible for engineering and QA leadership, executing innovative solutions, and ensuring delivery coordination across multiple platforms while eliminating technical debt. This role will collaborate across scrum teams to develop scalable, maintainable, and future-ready systems and technologies as well as the reduction of satellite IT., * Digital Platform Excellence: Lead the development and implementation of Horizon and other digital platforms using microservices, cloud technologies, AI/ML, and DevOps principles. Build scalable, high-performing, secure, and aligned with business goals.

• Scrum Management & Agile Delivery: Lead and guide the scrum team to ensure the delivery of high-quality, architecturally sound solutions. Facilitate the agile development process, ensure the team adheres to sprint goals, and drive continuous improvement within the team. Promote a collaborative and high-performance culture within an agile team.
• Engineering Excellence: Execute a unified engineering design practice that ensures architectural and design standards are followed across all projects. Oversee applying best practices in software development, ensuring performance, stability, and scalability while minimizing risk and preventing technical debt.
• Technical Execution: Guide design reviews, code quality standards, and technical decision-making across the stack.
• Team Leadership & Development: Build, mentor, and retain a diverse, high-performing team of engineers, quality assurance analysts, and other technology professionals. Foster a growth mindset, ensuring teams have the skills and capabilities to deliver innovative solutions.
• Continuous Improvement & Innovation: Promote innovation and transformation by seeking out opportunities to improve processes and platforms in support of the company’s business goals.
• Collaboration with Key Stakeholders: Partner with product managers and other scrum teams and stakeholders to ensure alignment between technology and business goals. Execute jointly prioritized product and technology roadmaps that drive efficiency and business transformation.
• IT Cross-functional Collaboration: Partner with teams across the IT organization (including cybersecurity, infrastructure, and PMO) to ensure cohesive, standardized, and architecturally sound technology implementations that deliver value to the business.
• Technical Debt Prevention & Elimination: Ensure that technical debt is actively managed, with clear strategies for preventing its accumulation. Implement practices for tracking, resolving, and preventing technical debt across platforms, aligning with the overall technical strategy.
• Innovation & Emerging Technologies: Stay ahead of the curve by identifying and evaluating emerging technologies that could enhance digital platforms and business capabilities. Lead innovation efforts through proof-of-concept work, piloting new tools and platforms, and exploring ways to incorporate AI, machine learning, and cloud technologies

• Bachelors required or equivalent relevant experience
• Master’s Degree Preferred, * 5+ years of experience leading complex technology initiatives, particularly in digital transformation, platform development, and emerging technologies (cloud, AI/ML, microservices).
• 2+ years of experience in people management, fostering innovation and excellence in high-performing teams preferred.
• Proven experience in engineering excellence, delivery management, and scrum management in agile environments.
• Demonstrated experience driving business transformation and aligning technology strategy with business goals., * Demonstrated experience in system development life cycle (SDLC) and in managing end-to-end technology solutions from ideation through to production.
• Knowledge of microservices architecture, cloud solutions, AI/ML, and DevOps.
• Expertise in Agile/Lean development methodologies and Continuous Deployment tools and techniques.
• Ability to lead scrum teams, driving performance, continuous improvement, and delivering high-quality outcomes.
• Demonstrated expertise in risk management and technical governance, ensuring compliance with industry standards and internal policies.
• Excellent communication and interpersonal skills, with the ability to clearly articulate technical strategies to both business and technical audiences.
• Proven leadership abilities with a focus on innovation, mentoring, and developing talent within teams.
• Ability to navigate a fast-paced, dynamic environment, adapt to changing priorities, and lead teams to success under pressure.