Technology Engineer Sr (DevOps/Linux, Web/Application servers, CI/CD )

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Technology Engineer Sr within PNC’s C&IB organization, you will be based in Pittsburgh, PA or Dallas, TX., We are seeking an experienced Technology Engineer Sr to design, implement, automate, and support enterprise-scale infrastructure and application platforms. This role will be responsible for driving automation, improving platform reliability, enabling continuous delivery practices, strengthening security posture, and supporting development teams throughout the software delivery lifecycle. You’ll be working primarily in the non-production space alongside a large team of multiple development crews, however, there is an expectation that you will work on off-hour production releases and support as needed., Platform Engineering & Infrastructure

• Design, build, and maintain highly available, scalable, and secure infrastructure platforms.

• Manage Linux-based server environments and containerized applications.

• Implement infrastructure/Configuration as code (IaC/CaC) using Ansible

• Perform platform upgrades, patching, certificate management, and lifecycle maintenance activities.

CI/CD & Automation

• Leverage and troubleshoot automated build, deployment, and release pipelines.

• Automate repetitive operational tasks to improve efficiency and reduce human error.

• Collaborate with development teams to streamline software delivery and deployment processes.

Reliability & Operations

• Monitor application and infrastructure health using observability and APM tooling like Dynatrace

• Perform log analysis using tooling such as logscale and Elasticsearch.

• Improve system resiliency, performance, and scalability.

• Troubleshoot application and infrastructure issues mainly in the non-production environment ( RND/UAT/QA )

Security & Compliance

• Manage vulnerability remediation for infrastructure and application components.

• Ensure compliance with PNC security standards and regulatory requirements.

• Support identity management, secrets management, and certificate lifecycle management.

Release & Change Management

• Coordinate release activities across multiple applications focused primarily on non-production with periodic production releases.

• Support deployment planning, rollback strategies, and change control processes.

• Collaborate with development, quality engineering, infrastructure, security, and architecture teams.

Technical Leadership

• Mentor junior engineers and promote team and PNC best practices.

• Establish, document and enforce team standards, operational procedures, and automation frameworks.

• Drive continuous improvement initiatives and technology modernization efforts.

• Evaluate emerging technologies and recommend solutions to improve reliability and delivery velocity., * Leads in the development of the most complex new and emerging technologies and selects appropriate platforms, integrates and configures solutions. Leverages technical knowledge and industry experience to design, build and maintain technology solutions.
• Develops software components and hardware for new and emerging technology projects; aligns these with business strategies and objectives.
• Consults junior staff regarding complex issues and best practices.
• Provides a systematic analysis on the most complex client requirements within the traceability framework and resolves any functional problems encountered.
• Oversees the quality of complex project deliverables while ensuring that they are in compliance with relevant standards and processes.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC’s Enterprise Risk Management Framework.

The ideal candidate combines strong infrastructure expertise with software engineering practices and has deep experience in Linux, Web/Application servers, CI/CD pipelines, containerized workloads, observability, and operational excellence., * Strong experience with Linux administration and scripting (Bash, Python, or similar).

• Strong experience with Tomcat application and Apache web servers.

• Experience with CI/CD platforms such as Jenkins, GitHub Actions, or similar.

• Experience with messaging/streaming technologies such as IBM MQ and Confluent Kafka

• Experience with database technology such as Oracle, MySQL and MongoDB

• Experience with container technologies including Docker and Kubernetes/OpenShift.

• Experience with automation tooling such as Ansible.

• Experience with Redis cache.

• Experience with Git-based source control and branching strategies.

• Understanding of networking, DNS, load balancing, SSL/TLS, and security concepts.

• Familiar with development frameworks especially Java and Angular ( not a developer level of knowledge )

• Understanding the usage of key/certificate management.

• Experience with observability tools such as Dynatrace, Logscale, Elastic, Splunk, or similar.

• Experience troubleshooting complex multi-tiered application issues., Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Competitive Advantages, Customer Solutions, Design, DevOps, Enterprise Architecture Framework, Machine Learning (ML), Risk Assessments, Technical Knowledge

Competencies

Application Delivery Process, Consulting, Effectiveness Measurement, Emerging Technologies, Industry Knowledge, IT Industry: Trends & Directions, IT Standards, Procedures & Policies, Planning: Tactical, Strategic, Problem Solving

Work Experience

Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .

For nearly 160 years, PNC has strived to make a meaningful impact for our employees, customers, communities, and shareholders. We believe our success and positive reputation are built on open and honest dialogue, an unwavering focus on smart risk management, relationship-based customer service and community investments. Our inclusive workplace allows our employees to be heard, valued, and developed to do their best work.

Being a great place to work means we are making a lasting difference for everyone we serve. Check out the top reasons to join PNC.

PNC’s total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more. The benefits and programs highlighted below are just a sampling of what PNC offers its employees. To learn more, visit our Total Rewards page (https://careers.pnc.com/global/en/total-rewards) .