Sr Staff Ux Interaction Designer

Job Description SummaryCreates measurable business and customer value by defining and designing product, system, and service experiences grounded in human behavior, data, and business strategy. This role operates as a Design Strategist, shaping what problems to solve and why, while guiding solution direction across cross-functional teams.Leverages modern UX practices, including AI-assisted research, design generation, and insight synthesis, to accelerate decision-making and improve outcomes. Drives alignment between user needs, business objectives, and technical feasibility in complex, system-level environments.Impacts the organization’s ability to deliver high-quality, outcome-driven products with speed and precision. Operates with moderate autonomy and requires strong judgment in ambiguous and high-stakes contexts.Job DescriptionRoles and Responsibilities:Design Strategy & Problem FramingDefine and framehigh-value customer and business problemsusing qualitative and quantitative research, analytics, and stakeholder input.Lead discovery efforts to uncover unmet needs, operational inefficiencies, and opportunity areas within complex systems (e.g., enterprise, industrial, or regulated environments).Translate insights intoclear problem statements, success metrics, and outcome hypotheses.AI-Enabled UX PracticeLeverageAI tools (e.g., generative AI, research synthesis tools, design copilots)to:Accelerate user research analysis and insight generationGenerate and iterate on early design conceptsImprove productivity and reduce manual effortGuide responsible use of AI in UX workflows, ensuring outputs meet quality, safety, and usability standards.Continuously evaluate emerging AI-driven UX trends and integrate them into team practices.Experience & System DesignDefineexperience strategies and interaction modelsthat align with product vision and system constraints.Design scalable, cohesive solutions acrosscomplex, multi-product ecosystems.Ensure designs meetusability, accessibility (WCAG), and industry standards (e.g., ISO **, ISO/IEC ***)where applicable.Contribute to and evolvedesign systems, patterns, and governance frameworks.Outcome-Driven Product DevelopmentPartner with Product Management and Engineering to shift from output-focused delivery tooutcome-driven decision-making.Define and trackUX success metrics(e.g., usability scores, adoption, task success, efficiency).Applyexperimentation and validation techniques(e.g., usability testing, A/B testing, concept validation, UX measurement frameworks).Ensure solutions are validatedbefore and after developmentthrough continuous feedback loops.Cross-Functional LeadershipInfluence product and engineering strategy throughevidence-based recommendations.Facilitate alignment across UX, Product, and Engineering on priorities, trade-offs, and solution direction.Communicate complex concepts clearly to diverse audiences, including executives and technical stakeholders.Mentor and guide other designers instrategic thinking, research, and AI-enabled workflows.Decision-Making & ExecutionUse high levels of judgment to navigate ambiguity, assess risks, and make decisions with incomplete information.Synthesize inputs from multiple sources (research, analytics, stakeholder insights, domain expertise) to inform direction.Lead initiatives or projects with moderate complexity, ensuring alignment to business and customer outcomes.Required Qualifications:This role requires significant experience in the Digital Technology & UX Interaction Design. Knowledge level is comparable to a Master’s degree from an accredited university or college ( or a high school diploma with relevant experience).Desired Characteristics:Strategic & Analytical ThinkingStrong ability toframe problems, define strategy, and connect UX efforts to business outcomesExperience usingdata, analytics, and research insightsto inform decisionsAI & Modern UX PracticeFamiliarity withAI-assisted design and research toolsand their application in UX workflowsUnderstanding ofhuman-AI interaction principlesand ethical considerationsLeadership & InfluenceStrong communication and storytelling skills, with the ability to influence across functionsProven ability to lead programs, shape product direction, and drive alignmentExecution ExcellenceDemonstrated ability to design and delivercomplex, system-level solutionsExperience withdesign systems, UX measurement, and continuous validation practicesCollaboration & AdaptabilityStrong interpersonal skills with the ability to work across disciplines and organizational levelsAbility to navigate ambiguity and drive clarity in evolving environmentsAdditional InformationRelocation Assistance Provided:No#LI-Remote - This is a remote position

This role requires significant experience in the Digital Technology & UX Interaction Design. Knowledge level is comparable to a Master’s degree from an accredited university or college ( or a high school diploma with relevant experience). Desired Characteristics: Strategic & Analytical Thinking Strong ability to frame problems, define strategy, and connect UX efforts to business outcomes Experience using data, analytics, and research insights to inform decisions AI & Modern UX Practice Familiarity with AI-assisted design and research tools and their application in UX workflows Understanding of human-AI interaction principles and ethical considerations Leadership & Influence Strong communication and storytelling skills, with the ability to influence across functions Proven ability to lead programs, shape product direction, and drive alignment Execution Excellence Demonstrated ability to design and deliver complex, system-level solutions Experience with design systems, UX measurement, and continuous validation practices Collaboration & Adaptability Strong interpersonal skills with the ability to work across disciplines and organizational levels Ability to navigate ambiguity and drive clarity in evolving environments