Sr. ServiceNow Developer - IT Asset Management

The Senior ServiceNow Application Developer IT Asset Management (ITAM) serves as a senior level technical authority within the enterprise ServiceNow platform, with deep specialization in Hardware Asset Management Pro (HAM Pro) and Software Asset Management (SAM),

This role is responsible for the architecture, configuration, automation, and governance of the IT Asset Management capability across its full lifecycle ensuring platform integrity, financial accuracy, audit readiness, and regulatory compliance in a highly regulated healthcare environment

Acting as both a hands on technical expert and a platform steward, this position plays a critical role in optimizing asset costs, improving CMDB accuracy, and enabling ITSM and ITOM driven operational excellence, Design, Develop, install, and troubleshoot ServiceNow applications

Own the end to end IT Asset Management architecture within ServiceNow, with particular focus on:

HAM Pro: procurement orchestration, receiving, inventory, asset lifecycle management, transfers, and disposals

SAM: entitlement management, license compliance, software normalization, reconciliation, and audit defense

Integration development and maintenance

Continuous knowledge gathering related to current ServiceNow functionality as well as future releases

Assist in training, documentation, and overall support

Identify bugs/defects and resolutions to ensure platform functions as designed

Lead complex ServiceNow development using:

Business Rules, Script Includes, Client Scripts, UI Policies

Flow Designer and Integration Hub/Workflow Data Fabric

Design and maintain REST/SOAP integrations with:

Endpoint management platforms (e,g, device and software inventory)

Vendor management tools

Perform other duties as assigned

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Minimum: Bachelor s degree in computer science, computer engineering or programming preferred or relevant work experience

ServiceNow Certified System Administrator (CSA) and Certified Application Development (CAD) required

ServiceNow CIS HAM, SAM, ITSM or ITOM

ITIL v4 (preferred)

Work Experience:

5+ years experience developing and operating ServiceNow, 2+ years in a ServiceNow senior developer role

Up-to-date knowledge of different programming languages, such JavaScript, SQL, HTML, and CSS,

Knowledge of ITIL Processes

Proficiency in ServiceNow applications like, ITSM, HRSD, ITOM, and CMDB

Knowledge of REST APIs, Microservices and other backend development

Working knowledge of database systems

Key Competencies

Ability and willingness to work independently and efficiently

Desire to work collaboratively to ensure effective execution of project deadlines

Strongly detail-oriented with an ability to quickly identify and solve programming errors

Analytical thinking and problem-solving capability

Great attention to detail and time-management skills

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees’ physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered,

high-quality academic medicine in a compassionate and equitable manner, while delivering

a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer