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IT Service Desk Analyst: Fast-Paced Support & Onboarding

Key Group
Lancashire, UK
13 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source
www.collegerecruiter.com

Tech stack

Active Directory Windows Servers Remote Service Software Microsoft Dynamics 365 Finance & Operations

Job description

Key Group is seeking an IT Service Desk Analyst to join our IT team. You will provide 1st and 2nd line support, handle issues via phone, email, and in person, and ensure timely updates to colleagues. The role supports business continuity and security across our services.

Requirements

Ideal candidates will have ITIL Foundation and experience with Windows Server, Active Directory, D365, and remote support tools, with strong customer service and communication skills in a fast-paced environment. #J-18808-Ljbffr

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