Computer Admin Support- Specialist
Marleau Hercules Fence Co., Inc.
New York, NY, United States
15 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
$43,638.0 - $54,558.0
Working hours
Regular working hours
Job source
Tech stack
Remote Service Software
Software Engineering
Job description
- Provide technical support and troubleshoot computer/software issues
- Walk users through step-by-step solutions remotely
- Document support tickets and resolutions accurately
- Escalate unresolved technical issues to the right team
- Stay current on the software/systems commonly used
Requirements
- Strong technical troubleshooting skills
- IT support or help desk experience preferred
- Excellent communication and patience with non-technical users
- Familiar with remote support tools
- Reliable internet for remote work
Benefits & conditions
- Health and medical coverage
- Performance bonuses
- Paid parental leave
- Co-working space allowance
- Life insurance coverage
Apply for this position
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Apply on www.careerjet.com
Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
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