• Design and configure core enterprise monitoring and management modules (performance, configuration, application, traffic, and storage suites).
• Integrate central monitoring platforms with firewall managers, security consoles, and network controllers.
• Connect monitoring platforms to IT Service Management (ITSM) tools for automated alerting, ticketing, and reporting.
• Manage supporting services: Active Directory, patch management, DNS/DHCP, and endpoint security platforms.
• Produce technical documentation (LLDs, SOPs) and deliver knowledge transfer to support teams.

• Strong, hands-on experience designing and deploying enterprise monitoring and observability suites.
• Practical experience integrating with major network and firewall management consoles.
• Deep knowledge of SNMP, Syslog, NetFlow, WMI, and REST APIs.
• Solid understanding of ITIL frameworks and Role-Based Access Control (RBAC).

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