Deployment Engineer

Skillsbay Limited

London, UK

18 days ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Starter

Compensation

£49,400.0 - £54,600.0

Working hours

Regular working hours

Job source

www.adzuna.co.uk

Tech stack

Software Deployment Workspace ONE Deployment Automation

Job description

Role Purpose:The Deployment Engineer will be responsible for preparing, deploying, and supporting end-user devices in a secure environment. This role requires a combination of technical expertise, excellent customer service skills, and a proactive approach to resolving issues during classroom-style deployments., * Device Preparation:

Configure devices using Workspace ONE (WS1) and Autopilot to meet deployment specifications.
Deployment Execution:
Conduct on-site, classroom-style device deployments, ensuring all user devices are set up and operational.
Engage directly with end users during deployment to assist with setup and answer any questions.
Support and Troubleshooting:
Provide basic technical support to resolve issues encountered during deployment.
Customer Interaction:
Maintain a professional, user-focused approach, delivering excellent customer service throughout the deployment process.

Requirements

Security Clearance: SC Cleared.
Technical Expertise: Proven experience with Workspace ONE (WS1) and Autopilot for device build preparation.
Deployment Experience: Hands-on experience conducting classroom deployments, directly engaging with end users (not limited to placing devices at workstations).
Customer Service: Strong interpersonal and communication skills with a focus on delivering user-centric solutions.
Basic Technical Support: Ability to troubleshoot and resolve common device deployment issues.