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L2 Platform Operations Engineer - MuleSoft

Descripción Del Puesto / Funciones
Madrid, Spain
26 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience required
3 years minimum
Working hours
Regular working hours
Languages
English
Job source
startup.jobs

Tech stack

Java (Programming Language) XML Schema Amazon Web Services Microsoft Azure BASIC (Programming Language) Disaster Recovery Github JSON Log Analysis OAuth OpenID OpenShift
+8 more
Cloud Services Web Services Description Language Extensible Markup Language (XML) Software Security Information Technology Api Design Terraform Mulesoft

Job description

L2 operational support for the MuleSoft platform, ensuring platform stability, incident resolution and SLA compliance across AWS, Azure and OpenShift. This is a Platform Operations / L2 Support role, not an API Development position. Main Tasks:

  • Manage and resolve L2 incidents within SLA.
  • Perform platform troubleshooting and log analysis.
  • Support deployments, releases and changes.
  • Execute runbooks, recovery procedures and operational tasks.
  • Document incidents, resolutions and known workarounds.
  • Perform basic Root Cause Analysis (RCA) and identify recurring issues.
  • Maintain simple automation scripts.
  • Support Flex/Omni Gateway operations.
  • Track actions and deliverables to closure.
  • Participate in production support meetings, on-call and major incidents.

Requirements

3-5 years MuleSoft Platform Management, MuleSoft Omni/Flex Gateway, Terraform, OpenShift, GitHub, basic AWS & Azure, OAuth/OpenID & API Security, ITIL, Argo CI/CD, English C1, Computer Science or equivalent.

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Good distractions

Talks and stories from around this role — technically off-topic, practically not.

Moments

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Exploring JSON, CBOR, and JOSE for data serialization

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