Senior IT Engineer - Infrastructure

Office Shoes

Greater London, UK

18 days ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Experience required

5 years minimum

Working hours

Regular working hours

Job source

www.collegerecruiter.com

Tech stack

Microsoft Windows Active Directory Hyper-V Microsoft SQL Server Windows Servers Retail Software Wide Area Networks Windows Desktop Wi-Fi Technology File Transfer Protocol (FTP) Information Technology Fortinet

+1 more

Vmware

Job description

Supporting and maintaining IT infrastructure across stores, Head Office and warehouse locations
Leading the IT setup and readiness for new store openings and refurbishments
Delivering infrastructure and POS rollout projects with minimal disruption to operations
Providing BAU support for tills, networking, connectivity and store technologies
Troubleshooting and resolving infrastructure issues to minimise downtime
Participating in an on-call rota for critical incidents
Acting as an escalation point for the IT Service Desk and engineering teams
Supporting store lifecycle activities including openings, closures and relocations
Maintaining clear technical documentation and contributing to process improvements
Mentoring junior engineers and supporting knowledge sharing across the team

Requirements

Job Description, Are you a hands-on IT infrastructure professional who thrives in a fast-paced retail environment? We’re looking for an experienced IT Senior Engineer to help deliver reliable, scalable technology solutions across our stores, Head Office and warehouse operations., Job Description, Are you a hands-on IT infrastructure professional who thrives in a fast-paced retail environment? We’re looking for an experienced IT Senior Engineer to help deliver reliable, scalable technology solutions across our stores, Head Office and warehouse operations. This is an exciting opportunity to play a key role in supporting business-critical infrastructure, leading IT readiness for new store openings, and driving operational excellence across the estate., * 5+ years’ experience in IT infrastructure support

Strong experience supporting retail technology environments
Knowledge of SD-WAN, Fortinet, switching, Wi-Fi and POS systems
Experience with Microsoft 365 administration and Active Directory
Strong Windows Desktop and Windows Server support experience
Exposure to VMware and Hyper-V environments
Knowledge of Microsoft SQL and FTP support
Excellent troubleshooting and root cause analysis skills
Strong communication skills with the ability to support stakeholders at all levels
Proactive mindset with a strong attention to detail and continuous improvement focus