Experience Architect - Data & AI

SLB
London, UK
17 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours

Tech stack

Artificial Intelligence Software Product Management Service Design Enterprise Software Applications Multi-Agent Systems AI Platforms Data Management Industrial Software

Job description

The Experience Architect is responsible for defining and driving a coherent end-to-end user experience across SLB’s Data & AI product portfolio, with particular focus on the Lumi Data & AI Platform and Tela agentic assistant., Reporting to the Business Line Director and working as a peer to Product Managers, the Experience Architect provides the cross-product experience perspective-ensuring individual product decisions come together as a simple, consistent, and differentiated Data & AI experience., * Establish experience principles, patterns, and guardrails that create consistency across products while enabling product teams to move quickly.

  • Shape how agentic AI changes the way users interact with data, workflows, and applications, including the relationship between conversational, autonomous, and traditional UI experiences.
  • Partner with Product Managers to translate portfolio strategy and customer needs into coherent product experiences.
  • Work with UX, engineering, AI, data, and architecture teams to connect experience intent with product and technology decisions.
  • Identify cross-product friction, duplication, gaps, and opportunities that individual product teams may not see.
  • Prototype and communicate future experience concepts to align leadership, customers, and delivery teams.
  • Champion simplicity, usability, trust, and consistency across the Data & AI portfolio., The Experience Architect gives Product Managers a shared experience architecture within which they can optimize their individual products, while ensuring the portfolio as a whole delivers a distinctive and compelling way for users to work with data and AI.

Requirements

  • Strong background in experience architecture, product design, UX strategy, service design, or digital product strategy.
  • Experience shaping complex enterprise software, platforms, or AI-enabled products.
  • Strong systems thinking with the ability to connect users, workflows, products, data, AI, and technology.
  • Demonstrated ability to influence product direction and work effectively alongside senior Product Managers and technical leaders.
  • Excellent at turning complex concepts into clear journeys, models, prototypes, and narratives.
  • Comfortable operating strategically while engaging deeply enough with products and technology to make the vision actionable.
  • Experience with AI, agentic systems, data platforms, or industrial software is highly desirable., We are open to flexible, hybrid working with a combination of on-site & home working days.

Benefits & conditions

Competitive base salary with bonus, private healthcare for employee & family, subsidised dental care, Health & Wellbeing programs such as the Employee Mental health support, health & wellness coaching, part employer and employee funded pension contribution, Income protection scheme, life insurance.

About the company

At SLB we create amazing technology that unlocks access to energy for the benefit of all. That is our purpose. As innovators, that has been our mission for 100 years. We are facing the world’s greatest balancing act- how to simultaneously reduce emissions and meet the world’s growing energy demands. We’re working on that answer. Every day, a step closer.

Our collective future depends on decarbonizing the fossil fuel industry, while innovating a new energy landscape. It’s what drives us. Ensuring progress for people and the planet, on the journey to net zero and beyond. For a balanced planet.

Our purpose: Together, we create amazing technology that unlocks access to energy for the benefit of all. You can find out more about us on who-we-are

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