Senior Information Technology Engineer

• Manage and maintain all on-site IT infrastructure: servers, networks, end-user devices, and peripherals
• Provide 1st-3rd line support to 100 users across desktop, mobile, and cloud environments
• Administer Microsoft technologies including Windows Server, Active Directory, Office 365, and Teams
• Support and maintain ERP systems and finance software (NetSuite)
• Develop and manage Power BI dashboards and reporting tools
• Ensure cybersecurity best practices and compliance across systems
• Liaise with external vendors and internal stakeholders for upgrades, troubleshooting, and procurement
• Maintain IT documentation, asset registers, and disaster recovery plans
• Collaborate with Group IT and contribute to wider digital transformation initiatives

• Degree in IT, Computer Science, or related field (or equivalent experience)
• Certifications such as Microsoft, CompTIA, or Cisco are advantageous, * Proven experience in a standalone Senior IT Support role
• Strong knowledge of Microsoft environments (Windows Server, AD, O365, Teams)
• Experience with ERP systems and NetSuite finance software
• Familiarity with Power BI and data reporting tools
• Solid understanding of networking, cybersecurity, and infrastructure management
• Excellent problem-solving, communication, and stakeholder engagement skills

Our client based in Chard who employ over 200 members of staff are seeking a Senior IT Engineer to take full ownership of IT operations supporting approximately 100 users in a predominantly Microsoft-based environment. This is a hands-on role covering both hardware and software, with responsibility for infrastructure, user support, and systems management. This role is 100% in-house working with colleagues who will be supportive and appreciative of you.