Ecommerce Specialist

At Keplin, this role is more than just managing product listings or monitoring account metrics - it’s about being at the heart of a fast-growing ecommerce business where your work directly shapes our success. As a Ecommerce Specialist, you’ll gain end-to-end exposure across multiple platforms, from Temu to TikTok Shop, while working closely with teams across marketing, logistics, product development, and leadership. You’ll have the freedom to take ownership of your accounts, introduce new ideas, and see the results of your work translate into tangible growth. With Keplin’s rapid expansion into new categories and channels, this role offers a unique chance to develop your expertise, build a well-rounded ecommerce skill set, and grow your career within a supportive and ambitious team culture., We’re seeking a proactive Ecommerce Specialist to manage and elevate our UK marketplace operations across TikTok Shop and Temu. You’ll blend hands-on execution-optimising product listings, inventory, performance-and strategic oversight-campaigns, pricing, and customer experience. If you’re analytical, commercially minded, and ready to drive impactful, scalable growth, we want you on our team., * Own product listings: SEO-rich titles, descriptions, images, pricing-and continual optimisation

• Deliver performance insights: track sales, conversion rates, customer feedback, returns-and report with actionable insights
• Manage inventory & orders: synchronise stock across channels; collaborate with logistics to ensure timeliness and accuracy
• Ensure account health: uphold standards for fulfilment, customer satisfaction, and platform compliance
• Drive campaigns & pricing: deploy platform-specific strategies, season promotions, and analyse their ROI
• Enhance customer experience: streamline escalations, leverage feedback to refine product and service quality
• Collaborate cross-functionally: work with marketing, logistics, compliance, and leadership to explore new tools, automation and channel expansion, * End-to-end ecommerce expertise-design to delivery-all under one roof
• Impactful role: shape our marketplace strategy, influence growth, and contribute to new tools and processes
• With Industry Leaders: Be part of a winning team that thrives on success and collaboration.
• Flexible Working Options - Hybrid work available.
• Supportive Culture: Collaborative and inclusive - your voice matters
• Work-Life Balance: Quarterly team socials & events

Recruitment Process

1. CV Screening - Our Recruitment Team will carefully assess your CV to ensure a fair and thorough evaluation of your experience and suitability

2. Initial Screening Call - A friendly conversation with our Recruitment Team to explore your background and discover what excites you about joining Keplin Group

3. First Stage Interview - A competency-based interview with our Hiring Managers, where you’ll have the opportunity to showcase your skills and experience

4. Second Stage Interview - A deeper discussion with our Head of HR and Chief Operations Manager to align on values, vision, and your potential impact

5. Offer, Onboarding and Contract - We’ll reach out with a formal offer, begin your onboarding journey, and wrap things up with your official contract

• 5+ years in ecommerce or marketplace operations, with proven success in driving growth
• Deep knowledge of UK platforms: Tiktok Shop & Temu
• Strong analytical skills: advanced Excel, comfort with reporting/data tools
• Excellent communicator and project manager-detail-driven and able to juggle priorities
• Strategy-focused: experience in pricing, campaign execution, and performance analysis
• Experience in consumer goods or FMCG retail
• Familiarity with ERP or inventory management systems
• Understanding of SEO, digital marketing, or PPC
• Experience launching products on marketplaces or channel expansion

Keplin Group Ltd is a UK-based company owning 11 leading FMCG brands. With a strong presence in import and distribution, we deliver quality, innovation, and competitive pricing to customers across the UK and Europe. From product design and compliance to top-tier logistics, we provide end-to-end solutions that help businesses thrive in today’s dynamic market.

Our culture is one of our greatest strengths. We pride ourselves on fostering a collaborative, approachable, and inclusive environment where everyone feels part of a shared journey. Our team is made up of individuals from diverse backgrounds, united by a drive to excel and a commitment to being the best version of ourselves. If that resonates with you, we believe you’ll thrive here.