Ecommerce Content Coordinator

Want to lead the team responsible for bringing exciting new products to market?

Join our Marketing Team as an Ecommerce Content Coordinator, where you’ll lead the delivery of new product launches across multiple ecommerce marketplaces while remaining hands-on in creating high-converting product content.

This is an exciting opportunity for someone who enjoys developing people, improving processes and delivering commercial results. You’ll lead a team responsible for launching new products, optimising listings and ensuring every product is given the very best opportunity to succeed online.

Every launch you oversee and every improvement you make will help more customers discover and buy our products., * Lead, motivate and support the New Product team, ensuring launches are delivered accurately, efficiently and on time.

• Coach and develop team members, providing guidance, feedback and support to help them continually improve.
• Plan, prioritise and coordinate the team’s workload to ensure deadlines are met across multiple product launches.
• Drive continuous improvement by identifying opportunities to streamline processes, improve quality and increase productivity.
• Work closely with Buying, Photography and Graphic Design teams to ensure products are launched successfully.
• Create compelling product messaging, descriptions and marketing content that reflects our brand and converts browsers into buyers.
• Optimise product listings through effective titles, bullet points, descriptions, keywords and imagery to maximise visibility and conversion.
• Manage A+ Content, Enhanced Brand Content and other rich media to create engaging customer experiences.
• Monitor launch and listing performance using key metrics including sessions, click-through rate, conversion rate, sales velocity and customer feedback.
• Analyse performance data, identify opportunities and implement improvements to maximise sales and return on investment.
• Carry out competitor and market research to identify trends, opportunities and best practice.
• Ensure product information remains accurate, engaging and consistent across all online marketplaces.

• Previous experience leading, mentoring or coordinating a team, or someone ready to step into their first leadership role.
• Excellent written communication skills with the ability to produce engaging, persuasive product content.
• A strong understanding of ecommerce conversion optimisation and what influences customers to buy online.
• Experience managing or optimising product listings on marketplaces such as Amazon, eBay, Shopify or similar ecommerce platforms.
• Strong organisational skills with the ability to prioritise workloads and manage multiple projects simultaneously.
• Excellent analytical skills with the ability to interpret performance data and turn insights into action.
• Knowledge of SEO principles and keyword optimisation for ecommerce listings.
• Exceptional attention to detail and commitment to delivering high-quality work.
• A proactive, commercially minded approach with a passion for continuous improvement.
• Good knowledge of Microsoft Office, particularly Excel.
• Graphic design experience or experience working with creative assets would be advantageous but is not essential.

Pulled from the full job description Flexitime Employee discount Life insurance Employee assistance programme Free parking Paid volunteer time Private medical insurance, This is a full-time position, working 37.5 hours per week. Start times are flexible between 8:00am and 9:30am, with finish times between 4:00pm and 5:30pm, depending on your start time. You’ll have either a 30-minute or 1-hour lunch break each day.

The role is based on-site at our modern offices near York (YO60 6PG), five days a week. Due to our location, having your own transport is essential.

About Monster Group

At Monster Group, we’re dedicated to fostering a positive, inclusive workplace where everyone has the opportunity to succeed. We actively champion diversity and equal opportunity, creating a culture rooted in respect, collaboration, and innovation. We welcome applications from individuals of all backgrounds. Please note, applicants must have the legal right to work in the UK.

For us, work is more than just a job - it’s a place to grow, have fun, and make a meaningful impact. We’re committed to supporting your development, encouraging continuous learning, and empowering you to live our values every day.

In addition, we offer a competitive range of benefits designed to support you both professionally and personally:

Health & Financial Wellbeing

• Private Medical Cover through AXA, including access to the AXA Employee Assistance Programme.
• Mental Health First Aiders - here when you need someone to talk to.
• Group Life Assurance Plan - peace of mind for you and your loved ones.
• Long-Term Income Protection - because we’ve got your back for the long haul.
• Emergency Loans - support for life’s unexpected “Oh no!” moments.
• Enhanced Family Leave & Support - for growing families and navigating life’s sensitive moments.

Time Off That Truly Counts

• 25 days holiday + bank holidays.
• Up to 5 extra days for long service - one for each year with us.
• Birthday Lie-In - take a late start, long lunch, or early finish.
• Paid Volunteering Day - make a difference on Monster’s time.
• 30-minute lunch flex for our Head office based teams - start early or finish early, your choice.
• Dress Down FriYAYs for office teams - ease into the weekend in comfort.
• Stylish & Smart Dress Code - dress how you feel confident and professional.
• Warehouse team will be provided with Monster uniform within your first 3 months, so you can feel confident, comfortable and part of the crew.

Perks That Make Life Sweeter

• The Wisdom App - wellbeing tools right at your fingertips.
• Bright Exchange Discounts - shop ‘til you drop with exclusive offers.
• Bike to Work Scheme - a healthier you, a greener planet.
• Free Parking at all our sites.
• Unlimited tea, coffee, and treats - including our legendary Orange Treat Bucket.

Culture & Celebration

• The Moscars - our very own Oscars-style celebration of excellence.
• Monster Mixers & Seasonal Socials - from festive parties to team get-togethers.
• Monster’s Monthly Wheel of Fortune - spin to win brilliant prizes.
• Warm Monster Welcome - free breakfast or lunch on your first day.

Please note: Some benefits (like private medical cover and the bike to work scheme) become available after your probation - we’ll walk you through everything during onboarding!

Benefits:

• Company events
• Cycle to work scheme
• Employee discount
• Flexitime
• Health & wellbeing programme
• Life insurance
• Private medical insurance

Ability to commute/relocate:

• York YO60 6PG: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

• Driving Licence (required)

Work authorisation:

• United Kingdom (required)

Monster Group is a fast-growing ecommerce retailer delivering a wide range of high-quality, value-driven products to customers worldwide. We’re powered by our core values: Fun+, Respect, Empowerment and Forward-Thinking, which shape how we work, collaborate and serve our customers.

Passionate about innovation and continuous improvement, we’re committed to expanding our reach, enhancing our product offering and creating exceptional experiences for shoppers around the globe.