Implementation Manager

• Train-the-trainer delivery - running super-user training sessions for large, multi-site organisations (2,000+ staff, 40+ services)
• Translating complex technical concepts into clear, practical guidance for non-technical care teams
• Presenting confidently to rooms of 25+ managers across regional training sessions
• Building the foundations of a scalable implementation process as the team grows

• Experience as a Implementation Consultant/Manager, leading larger-scale rollouts across multi-site organisations
• Technical conceptual literacy - you understand how APIs, databases and systems connect, without needing to write the code yourself
• A real, demonstrable interest in AI tools - active personal use, ideally with examples you can point to
• Exceptional interpersonal and communication skills - genuinely comfortable working with carers and care managers
• Social care background is a plus but not essential - a personal connection to the sector is viewed positively

This role requires travel across the UK, no set travel routine, they like as much F2F as possible during the training & rollout, this means some weeks with no travel and some with a lot of travel. Ability to drive isn’t a necessity but would be advantageous.

• Salary up to £75’000
• EMI share options
• Free daily office lunches
• Performance bonus potential tied to successful implementations.

We’re working with a fast-growing AI-native software company building care management technology for the social care sector - voice-to-log care notes, automated workflows, and real-time anomaly detection that’s changing how care providers operate day-to-day.