Desktop Support Technician

We are seeking a Desktop Support Technician to provide hands-on technical support for end users in a fast-paced corporate environment. This role will be responsible for troubleshooting hardware, software, networking, and workstation issues while delivering excellent customer service. The ideal candidate will have experience supporting desktop and laptop systems, performing equipment deployments, and resolving technical issues both onsite and remotely., * Provide first and second-level support for desktop, laptop, hardware, software, and peripheral issues.

• Troubleshoot and resolve end-user technical issues in a timely and professional manner.
• Configure, deploy, and support new workstations, laptops, monitors, printers, and other IT equipment.
• Perform workstation imaging, re-imaging, and operating system deployments.
• Execute data migrations, backups, restorations, and user profile transfers.
• Support Microsoft Windows operating systems, desktop applications, and productivity tools.
• Set up and maintain network-connected devices and assist with troubleshooting connectivity issues.
• Troubleshoot LAN, server connectivity, VPN, and general network-related issues.
• Utilize the organization’s ticketing system to document, track, and resolve support requests.
• Provide remote support to users as needed using remote access tools.
• Install software updates, patches, and hardware upgrades.
• Maintain IT inventory and assist with asset tracking and lifecycle management.
• Escalate complex issues to appropriate teams while maintaining ownership through resolution., MySQL DevOps CyberArk Scripting Operations Management Automation Governance Scalability Self-Starter Active Directory Cloud Management Agile Methodology Sybase (Software) SQL Server Oracle Windows PowerShell Business Valuation Financial Services Credential Manager Enterprise Security Lifecycle Management Full Stack Development Artificial Intelligence Technical Documentation Business Transformation Privileged Access Management Microsoft Windows Server Administration +0 Senior Project Engineer Westinghouse Electric

Rock Hill, SC*On-Site

Planning Teamwork Scheduling Management Innovation Coordinating System Safety Accountability Customer Service Project Planning Project Management Industry Standards Project Engineering Medical Prescription Project Manufacturing Technical Requirements Change Control Process Employee Assistance Programs +0

CompTIA A+ User Profile Communication Microsoft 365 Prioritization Issue Tracking Backup Devices Data Migration Asset Tracking Problem Solving Desktop Support IBM LAN Servers Customer Service Active Directory Technical Issues Operating Systems Technical Support Help Desk Support Computer Hardware Connected Devices Business Valuation Service Management Endpoint Management Remote Access Systems, * 1-2 years of experience in Desktop Support, Help Desk, IT Support, or a related technical support role.

• Experience supporting desktop and laptop hardware, operating systems, and software applications.
• Knowledge of computer hardware components, configurations, and troubleshooting methodologies.
• Experience with workstation imaging and deployment processes.
• Familiarity with data migration and restoration procedures.
• Basic understanding of networking concepts and troubleshooting techniques.
• Experience working with ticketing systems and service management processes.
• Strong customer service, communication, and problem-solving skills.
• Ability to prioritize multiple tasks in a fast-paced environment., * Experience supporting Microsoft 365 and Active Directory environments.
• Familiarity with remote support tools and endpoint management platforms.
• Experience supporting printers, mobile devices, and peripheral equipment.
• CompTIA A+, Microsoft, or other relevant IT certifications are a plus., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors., Rock Hill, SC*On-Site

AutoCAD Planning Teamwork Operations Management Innovation Procurement Operability System Safety Accountability Heat Exchanger Valves (Piping) Pressure Vessel Design Analysis Customer Service SolidWorks (CAD) Seismic Analysis Technical Issues Mechanical Systems Industry Standards Medical Monitoring Root Cause Analysis Medical Prescription Technical Leadership Engineer in Training Mechanical Engineering Configuration Management Ansys Simulation Software Engineering Change Packages Employee Assistance Programs Troubleshooting (Problem Solving) Professional Engineer (PE) License ASME Boiler And Pressure Vessel Code (BPVC)

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.