Digital Project Manager (UK)

As a Digital Project Manager you will have an important role in providing support to the Delivery team. You will be required to immerse yourself in the Online/Digital media world, learning quickly and honing your skills and knowledge of the industry. This role is UK-based.

Your role will be crucial in assisting the broader client services, content, SEO and creative teams, providing support in project management.

What you’ll do

• Act as point of contact on all assigned projects
• Maintain communications with appropriate agency and client personnel to ensure positive workflow
• Escalate exceptions and issues to Project Director level as required
• Manage clients’ needs and expectations
• Keep project status reports up to date
• Monitor and enforce project constraints (schedule / scope / resources)
• Champion internal systems for higher productivity working
• Use Greenpark’s approved AI tools as part of day-to-day project management - status updates, meeting summaries, and documentation
• Drive projects to final stages of completion by keeping the team both on track and highly motivated

Enforcing best practice

• Manage assigned projects, involved with client projects from start to finish, ensuring successful project completion against deadlines
• Provide and maintain projects status - liaising with development teams, designers and commercial staff to provide accurate updates of project statuses
• Project quality assurance - reviewing output / deliverables against scope and ensuring sign off from key internal stakeholders

Financial & Administrative

• Monitor all internal and external costs for assigned projects
• Manage project resourcing and forecasting, reporting to Client Services on revenue each month
• Work with Client Services to ensure proper billing and invoicing

Reporting structure

• The Digital Project Manager reports to a Senior Project Manager or Project Director depending on project accounts
• Works closely with Client Services, content, SEO and creative teams across assigned accounts

• 2-3 years of project management experience in a digital, content, or creative agency, with a track record of successful project delivery and client satisfaction
• Experience with global brand clients (FMCG or similar scale) is a plus
• Comfortable with project management/job costing tools
• Already using AI tools in your work (e.g. Claude, ChatGPT or similar) and keen to build on that
• Great interpersonal / communication skills
• A team player
• Ability to be an effective coach/manager to junior members of the team
• You live & breathe Greenpark’s core values - championing openness, respect, innovation, and teamwork - so that every interaction, both internally and externally, reflects our commitment to our values

• 25 days of paid holidays per year + UK public holidays and your birthday off
• Christmas Closure - extra days on top of your holiday allowance
• A monthly entertainment subscription paid by the company (e.g. Amazon Prime, Netflix, Spotify, etc)
• Access to free VDU eye tests and EAP (Employee Assistance Programme)
• Participation in wellness and peer recognition initiatives (e.g. OnTheSpot Awards and Value Champion Awards)
• Referral bonus scheme
• Social events - join us for our major annual social events: Spring, Summer, Halloween and Christmas parties, plus many other ad-hoc events
• WFA policy - work from abroad for up to 4 weeks per year
• Yearly Calm subscription

At Greenpark, we believe the best ideas come from the widest range of perspectives. We welcome and celebrate every background, identity, and experience across our global workforce. By fostering a culture of respect, inclusivity, and collaboration, we’re committed to ensuring everyone’s voice is heard and everyone can thrive.

Greenpark is a global, award-winning, performance-driven content leader and brand publishing agency. Our Purpose is to help brands create meaningful connections that impact people’s lives through performance-driven content for search and social. Our unique expertise in Omnichannel Search & Insights, Creative Content and Performance Tech are delivered to our clients via an ad agency and in-house model.

We do this for a global client portfolio including Unilever, Campari Group, AIA, Sanofi, Nestle, Lipton, Kimberly-Clark, Straumann, Ricola, Globe Telecom, and more.