Jira Developer / Administrator

The CESO program is seeking a Jira Developer / Administrator with extensive experience supporting self-hosted Atlassian environments. The ideal candidate will bring expertise configuring Jira and Confluence, optimizing workflows, implementing automation, supporting data migrations, and ensuring process governance in highly collaborative, agile-driven environments.

• Bachelor’s degree and 8+ years of relevant experience, including Atlassian experience across federal and commercial organizations. Additional experience may be considered in lieu of degree\n
• Active DoD TS/SCI security clearance\n
• IAT Level II Certification\n
• 3+ years administering Jira and Confluence in enterprise environments, including workflow design, automation, permissions management, and plugin administration.\n
• Experience designing custom dashboards, filters, and JQL queries.\n
• Experience performing system backups, audits, re-indexes, and documenting SOPs.\n
• Experience performing Atlassian installations, upgrades, migrations, and environment consolidations.\n
• Experience integrating Atlassian tools with AWS environments.\n
• Strong analytical, communication, and stakeholder-engagement skills, including the ability to translate highly technical concepts for diverse audiences.\n
• Experience supporting agile delivery environments (Agile, SAFe).\n, * Advanced JQL experience.\n
• Experience supporting large federal programs and advising government stakeholders on Atlassian best practices.\n
• Experience monitoring Atlassian infrastructure hosted on AWS.\n
• Experience developing documentation, training content, and architecture diagrams for enterprise users.\n
• Experience with Active Directory administration.\n

n This position is located in Arlington, VA and is 100% onsite.\n \n \nPrimary Responsibilities \n \n \n

• Analyze and document current Jira and Confluence configurations to identify areas for workflow and process improvement.\n
• Administer Jira, Confluence, and associated plugins including ScriptRunner and Jira Automation.\n
• Manage user accounts, groups, permissions, and security audits across large, multi-team environments.\n
• Perform system administration tasks such as backups, re-indexes, patching, upgrades, and plugin management.\n
• Test new versions of Atlassian applications and plugins, ensuring compatibility and stability.\n
• Build custom dashboards, filters, automation rules, and reporting solutions to support stakeholders and program leadership.\n
• Support and/or lead Atlassian environment migrations, consolidations, and integrations.\n
• Improve and maintain Jira and Confluence security through regular audits and governance controls.\n
• Create and maintain documentation including workflow diagrams, system configurations, CONOPS, and user guides.\n
• Provide training, knowledge-sharing, and consultation to internal teams and external partners.\n
• Partner with stakeholders to align Jira processes with Agile methodologies and cross-functional collaboration.\n
• Utilize Jira data for analytics, performance tracking, and incident management reporting.\n