Workplace Technology Engineer (Corporate IT)

Workplace Technology Engineer’s will report to the local Campus Manager/Supervisor and Schedulers., * Installation of equipment racks within technology rooms

• Racking of Servers and other hardware equipment.
• Restack of equipment within existing technology rooms - Decommission of equipment within technology rooms
• Removal of redundant infrastructure (empty cabinets, powered off devices) from the technology rooms
• Movement of equipment within site locations including stores
• Connection of network patching to servers and other equipment within racks
• WAN and LAN connectivity and testing
• Labelling of servers and other equipment
• Installation of power distribution units within equipment racks and other equipment -Patching of equipment within cabinets
• Interface with Corporate Real Estate on mechanical and electrical provisioning - Technology component swaps.

WTS Control functions

• Technology room inspections
• Alarm investigation assistance (CMS/ BMS/ Peregrine) Identification to DCO management of redundant technology infrastructure
• Escort and supervision of activities within technology rooms i.e. 3rd party and other bank group activities.

WTS Incident management

• KVM/iLO failure support
• Power circuit support (proprietary sub distribution in racks (PDUs) etc.)
• Temperature (liaison with CRE)
• Cable fault support (Fluke Test and Tracing)
• First/Second line support (e.g. reboots on instruction, ID of lights & connections etc.)
• Technology component swaps
• Third party supervision (escort and supervision)

WTS Cabling

• Carry out cable installation services in accordance with STS cabling/patching schedules
• Management of patching within equipment cabinet
• Labelling of cabling in accordance with STS standards and requirements
• Supervision and QA for cabling installs.
• Recovery of unused circuits/patching, structured cabling and updating of any associated client cable management inventory systems
• Cable Database and Cable Stock management and upkeep
• Perform cable tracing activities and subsequent updates to inventory systems in preparation for Merge, Refresh or other event

WTS Documentation

• Documentation upkeep (required as part of WTS/STS process)
• Manage designated fault and request tickets via the clients systems
• Return Material Authorization (RMA) administration duties
• Activity Reporting and (Shift Handovers, task trackers etc)

• Relevant Experience working in banking or corporate IT environment.
• Relevant Experience in Workplace Technology Installations, Moves Adds, Changes and Decommission.
• Experience in structured cabling installation, fault finding and testing with fluke test equipment.
• Good MS Office Suite experience (Outlook, Excel, Word etc)
• Self-starter, organized, detailed-oriented and ability to work independently as well as part of a team.
• Prioritization skills and multitasking ability.
• Ability to work under pressure.
• Thorough knowledge of Asset Management Systems
• Thorough knowledge of Ticketing Systems
• Thorough understanding of complex change management and service delivery processes.
• Ability to mentor and train new starters on all systems, processes and procedures.
• Ability to approve / sign off training modules.
• Ability to lead / supervise shift activities
• Satisfactory Skills Matrix score

ONNEC Group are a leading independent technology partner and global integrator, with over 30 years experience, and a 800+ team of global experts, specialising in providing end-to-end connectivity solutions that propel organisations everywhere.

From structured cabling to managed services, our end-to-end services give infrastructure that can be completely replied on. Design. Build. Deploy. Optimise. We offer a complete solution for business connectivity.

We are a rapidly growing organisation and finding and retaining the highest calibre of people is fundamental to us for the success of our business, we work hard to create a challenging, supportive and satisfying working environment for all our employees. ONNEC has successfully achieved the Investors in Diversity Foundational Award for our commitment to equality, diversity and inclusion in the workplace.