Senior Professional Services Engineer

At Air IT , we’re looking for a Professional Services Engineer to take charge of technical project delivery, ensuring seamless implementation and top-tier customer satisfaction. You’ll work closely with our Project Management Office to plan, execute, and complete IT projects on time and to the highest standards., * Deliver ITsystem migration and infrastructure refresh projects for SMEbusinesses.

• Deploy key IT infrastructure from the ground up. Including network equipment and server installations.
• Microsoft 365 deployment/migration projects including Entra ID, virtual servers & firewalls, Microsoft Intune for MDM/MAMandConditional Access.
• Collaborate with the PMO to schedule and manage customer projects smoothly.
• Collaborate withour TechnicalPre-Sales/SolutionsArchitecture teams to facilitate project design and implementation plans.
• Provide comprehensive handovers to our Service Desk upon project completion.
• Maintain accurate project records within our CRM system
• Creation and maintenance of site documentation and knowledge base articles/SoPdocuments.

Are you passionate about IT projects and delivering cutting-edge solutions? Do you want to join a high performing and talented team to drive success? If so, we have the perfect opportunity for you!, * Proven track recordin IT project delivery

• Expertise inMicrosoft Azure Active Directory/ Microsoft Entra ID&Active DirectoryDomain Servicesconfiguration.
• Skills in virtualisation technologies including Microsoft Hyper-V & VMware.
• Proficiency inMicrosoft Windows Server stack(2008 to 2025),with proven ability in key server roles such as ADDS, DNS, DHCP, Group Policy, NPS and DFS Management.
• Microsoft Exchangeadministration & migration experience-On-premiseand Exchange Online with 365.
• Strong network infrastructureknowledge,including,but not limited to: Sophos SG/XG series firewalls, SonicWall Series firewalls, Ubiquiti Unifi switching and access points, HP Aruba switching.
• High-level understandingof network topologies from simple singleLAN’sto complex multi-VLAN environments.
• Design, deployment, planning & real-world experience inBusiness Continuity & Disaster Recovery platforms including Datto, Veeam, StorageCraft andAltaro.
• Experiencein the mass deployment of end user devices, such aslaptops, desktops, thin clients & mobile devices - Mainly Microsoft, Apple, and Android operating systems.
• Familiarity with Storage Appliances (SAN’s), Mimecast, Sophos, SonicWall, Cisco Meraki, Secured Access Control (CA), Managed Print & EDR solutions.
• Comprehensive experience in complexsystem migrations and infrastructure overhaulsin bothon-premises& cloud architectures,managed from start to finish both singlehandedly and working as part of a team for large scale projects.
• Excellent communication and customer service skills.
• A valid driving license for on-site project work.

Joining Air IT means unlocking a world of perks and opportunities, including:

• Virtual GP (24/7 access for you & family)
• Employee Assistance Programme (EAP)
• Group Life Assurance & Income Protection

Time Off & Life Balance

• Celebration Day
• Annual Leave Purchase Scheme
• Enhanced Family Leave
• Cycle to Work & Technology Vouchers
• Discounts via Perks at Work
• Pension Scheme, * Social events, competitions & incentives
• Discount & Cashback Scheme
• Life Insurance, EAP & Virtual GP

We are a team that radiates strength and collaboration , constantly evolving in our next phase of evolution. A big focus for us is growing together and we believe that fantastic opportunities for personal growth are key to this; we recognise offering job security, career progression, along with help and support are key to this growth, for employees and Air alike. A sneak peek will show you that we also put an emphasis on the fun side of our business, celebrating the commitment and hard work our teams put in day-in day-out.