Service Now Developer

Our client is seeking a skilled and experienced ServiceNow Developer to join their ServiceNow team. The ServiceNow Developer is primarily responsible for designing, developing, and customizing applications on the ServiceNow platform to support IT Service Management (ITSM) processes. This role also offers opportunities to work with and gain exposure to other ServiceNow capabilities, including Strategic Portfolio Management (SPM), CMDB implementation and governance, Contract Management Pro/Source-to-Pay, Human Resources Service Delivery (HRSD), and Workplace Service Delivery (WSD)., * The ServiceNow Developer is primarily responsible for designing, developing, and customizing applications on the ServiceNow platform to support The workflow and ITSM modules

• This role also offers opportunities to work with and gain exposure to other ServiceNow capabilities, including Strategic Portfolio Management (SPM), CMDB implementation and governance, Contract Management Pro/Source-to-Pay, Human Resources Service Delivery (HRSD), and Workplace Service Delivery (WSD)
• Perform hands-on configuration and customization of the ServiceNow platform to support ITSM processes such as Incident, Problem, Change, Request, and Knowledge Management
• Configure and enhance Service Catalog, workflows, and automation to improve service delivery and user experience
• Develop and maintain integrations between ServiceNow and other enterprise applications using APIs, web services, and connectors
• Write and document clean, efficient, and maintainable code using JavaScript, Glide API, and related technologies
• Administer multiple ServiceNow instances, including access control, workflow automation, data integrity, and system upgrades
• Collaborate with Gotion teams, business stakeholders, and project managers to gather requirements and deliver scalable solutions
• Create and maintain comprehensive technical documentation, including system configurations, workflows, and customizations
• Stay current with ServiceNow releases, features, and industry trends to recommend and implement platform enhancements
• Strategic Portfolio Management (SPM): Supporting demand, project, and portfolio management initiatives
• CMDB Implementation & Governance: Ensuring accurate configuration data and relationships for improved service visibility
• Contract Management Pro / Source-to-Pay: Streamlining vendor and procurement workflows
• HR Service Delivery (HRSD): Enhancing employee experience through automated HR processes
• Workplace Service Delivery (WSD): Improving workplace operations and facilities management

• Minimum of 3 years of hands-on experience as a ServiceNow Developer/Administrator, with strong ITSM expertise
• ServiceNow certifications such as Certified Application Developer (CAD), Certified System Administrator (CSA), or Certified Implementation Specialist (CIS) in ITSM or other modules
• Proficiency in ServiceNow configuration, scripting, workflow automation, and integrations
• Excellent problem-solving, communication, and stakeholder engagement skills
• Ability to manage multiple priorities in a fast-paced environment while ensuring high-quality deliverables

The U.S. base salary range for this full-time position is $80,000 -$90,000, plus eligibility for bonus and benefits. Our salary ranges are determined by factors such as the role, level, and geographic location. The range listed in the job posting represents the minimum and maximum target salaries for this position across all U.S. locations. Actual compensation within the range will be influenced by the specific work location, along with factors such as job-related skills, experience, and relevant education or training. Your recruiter will provide more details about the specific salary range for your preferred location during the hiring process. Please note that the listed compensation reflects the base salary only and does not include bonus or benefits.

Base pay is one part of our total compensation package at Gotion, and is determined within a range. This provides you with the opportunity to progress as you grow and advance your career at Gotion. The base pay range for this role is shown below, and will depend on your skills, qualifications, experiences, and location. Expected Pay Range $80,000-$90,000 USD

Gotion Inc. is proud to be an equal opportunity employer. We are dedicated to fostering a diverse workforce that reflects the communities we serve, cultivating a culture of inclusion and belonging, and ensuring equal employment opportunities for all.